Referral & Scheduling Coordinator (Patient Access)

Community Health Systems; Statesboro (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Community Health Systems, Inc. seeks an Assessment Referral Coordinator to support patient care by coordinating referrals, authorizations, and follow-up appointments with physicians and the care team.

You will help ensure timely scheduling and accurate documentation to maintain access to services. You will communicate with patients to explain next steps, obtain necessary authorizations, and maintain organized EHR records.

Qualifications

• Associate degree in healthcare administration or related field preferred.
• 0–2 years of experience in healthcare administrative or referral coordination required.

Responsibilities

• Coordinate referrals, authorizations, and appointments for specialty care and diagnostics.
• Explain steps to patients and families and ensure understanding of referral requirements.
• Obtain prior authorizations and document information in the EHR.
• Schedule appointments and follow up with providers to confirm referrals.
• triage calls and processing of referral requests in a timely manner.
• Maintain accurate patient records and ensure documentation complies with policy.
• Perform other duties as assigned and maintain reliable attendance.

Skills

Referral coordination

Insurance requirements

Prior authorizations

EHR proficiency

Scheduling software

Communication skills

Attention to detail

Education

Associate Degree in Healthcare Administration or related field

Tools

EHR systems

Scheduling software

Job description

Community Health Systems, Inc. seeks an Assessment Referral Coordinator to support patient care by coordinating referrals, authorizations, and follow-up appointments with physicians and the care team.

You will help ensure timely scheduling and accurate documentation to maintain access to services. You will communicate with patients to explain next steps, obtain necessary authorizations, and maintain organized EHR records.