Care Coordination Specialist – Patient Access & Referrals

Community Health Systems; Milton (FL); On-site; USD 43,000 - 65,000; Full time

Job summary

Community Health Systems, Inc. in Milton, FL is seeking a Care Coordination Specialist to support referrals and authorizations across physician practices.

You will collaborate with providers and clinic staff to ensure orders are submitted and documentation reaches the referral provider, while keeping patients informed about appointment times and locations. The role emphasizes attention to detail, ability to work independently, and strong communication, with HIPAA-compliant handling of patient

Qualifications

• Associate Degree in medical field preferred or technical school in medical field preferred.
• 0-1 year of experience in a medical/health-related field required.
• 0-1 year of experience in referrals/authorizations preferred.

Responsibilities

• Coordinate referrals within two business days of order submission.
• Ensure orders are completed in the EHR and linked to the referral.
• Obtain required authorizations and work with insurance to validate coverage.
• Notify patients of appointment details and referral provider contact information.
• Maintain HIPAA confidentiality and communicate effectively with patients and families.

Skills

Detail-oriented

Organized

Effective communication

Professionalism under pressure

Education

Associate Degree in medical field

Technical School in medical field

Tools

Google Suite

Microsoft Office

Athena

Kronos

Job description

Community Health Systems, Inc. in Milton, FL is seeking a Care Coordination Specialist to support referrals and authorizations across physician practices.

You will collaborate with providers and clinic staff to ensure orders are submitted and documentation reaches the referral provider, while keeping patients informed about appointment times and locations. The role emphasizes attention to detail, ability to work independently, and strong communication, with HIPAA-compliant handling of patient