Referral Scheduling & Coordination Specialist

Cyber Synergy Consulting Group; Fort Walton Beach (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Cyber Synergy Consulting Group seeks a part-time clerical/administrative support role for the Referral Management Center. You will assist with customer service, referral tracking, appointing, and reporting at the MTF, scheduling appointments in the government system, and contacting patients to schedule or adjust visits.

Requirements include fluent English, a high school diploma or GED, and strong clerical skills.

Qualifications

• Fluent English reading, writing and speaking required.
• High school diploma or GED required.
• General office admin and clerical skills for receptionist duties and telephones.
• Healthcare administrative experience in inpatient or outpatient setting preferred (last 5 years).
• Basic Life Support (BLS) per AHA/Red Cross accepted.

Responsibilities

• Schedule appointments in government computer system for PCP, specialty, and subspecialty care.
• Call patients or respond to secure messaging to schedule, reschedule, or cancel appointments.
• Coordinate referral appointing, review and tracking at the MTF.
• Provide beneficiary counseling and referral tracking support.
• Assist with referral coordination and reporting activities.

Skills

Fluent English

Office admin

Reception duties

Telephone etiquette

Healthcare admin

BLS

Communication

Education

HS diploma or GED

Job description

Cyber Synergy Consulting Group seeks a part-time clerical/administrative support role for the Referral Management Center. You will assist with customer service, referral tracking, appointing, and reporting at the MTF, scheduling appointments in the government system, and contacting patients to schedule or adjust visits.

Requirements include fluent English, a high school diploma or GED, and strong clerical skills.