Referral Sales Specialist

Modivcare; United States; On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) Retirement Savings Plan with 2%

Paid Time Off

Parental Leave

Disability Insurance

Tuition Reimbursement

Employee Discounts

Job summary

Modivcare is seeking a Referral Sales Specialist I to help strengthen relationships with case managers, program managers, and agency personnel to boost referrals in the assigned area. This role emphasizes growing existing sources and coordinating with management to drive a sales-focused culture.

The candidate should have 0+ years of experience and a Bachelor's degree is a plus, with strong communication and MS Office skills.

Qualifications

• Bachelor's degree is a plus and 0+ years of experience acceptable.
• Strong written and verbal communication required.
• Proficient in MS Office suite.

Responsibilities

• Build relationships with case managers, program managers, and agency personnel to increase referrals.
• Grow existing referral sources within assigned territory.
• Document account needs in CRM and manage inquiries by phone and email.
• Collaborate with management to foster a sales-oriented culture.
• Handle daily communications and travel as needed.
• Maintain records and ensure data security.
• Refer client complaints to appropriate personnel.
• Participate in other projects as assigned.
• Occasional travel may be required.

Skills

Communication skills

Multitasking

Independent worker

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Position Summary

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Referral Sales Specialist I to join our team, responsible for building relationships with case managers, program managers, and agency personnel to increase referrals.

Responsibilities

• Responsible for building relationships with case managers, program managers, and agency personnel to increase referrals.
• This role focuses on growing existing referral sources with managers in their shared area of responsibility.
• Partners with management to grow assigned territory new activation dollars.
• Handles daily phone and email communication for Territory Managers, clients, and accounts.
• Identifies the needs and preferences of accounts and documents information in CRM.
• Reaches out to Case Managers to confirm client information.
• Manages incoming phone calls by responding to requests and assisting with inquiries.
• Works with management to build and grow a sales-oriented culture.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and/or escalating unresolved issues.
• Records details of calls and messages utilizing CRM.
• Maintains access to and security of highly sensitive materials.
• Refers client complaints to appropriate persons.
• Maintains protocol information supplied from reference materials, memos, and training sessions.
• Maintains project productivity and quality goals.
• Participates in other projects or duties as assigned.
• May require occasional business travel.

Requirements

We are interested in speaking with individuals with the following…

• Bachelor's Degree a plus.
• Zero (0) plus years of experience.
• Or equivalent combination of education and/or experience.
• Ability to work flexible hours and overtime when needed.
• Self-motivation and the ability to work independently and with teams.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks at the same time.

Salary

Salary: $46,000 - $52,000

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Equal Opportunity Statement

Modivcare is an Equal Opportunity Employer.

EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law.

Additional Information

If you need assistance, please reach out to us at [e-mail]. Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at [e-mail] and a member of the Talent Acquisition team will reach out to you within the next 48 business hours.

Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform.

Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes.