Referral Program Coordinator

FlexOffers; United States; Remote; USD 50,000 - 52,000; Full time

Job summary

A leading company in affiliate marketing is seeking a Referral Program Coordinator to manage its referral program, FlexCash. This role involves recruiting partners, monitoring performance, and ensuring member satisfaction. The ideal candidate will have a strong command of English, experience in affiliate marketing, and excellent customer service skills. The position offers a competitive salary, commissions, and benefits, including health insurance and a 401K plan.

Benefits

Health insurance (company covers up to 75%)

Paid vacation, holidays, sick days

401K with 4% company match

Remote work with flexible hours

Employee assistance, discounts, perks

Qualifications

• Experience in affiliate marketing preferred.
• Ability to follow instructions and work independently.

Responsibilities

• Manage the referral program and recruit marketing partners.
• Monitor application volume and ensure timely payments.
• Organize contests and assess member satisfaction.

Skills

English

Spanish

Customer Service

Sales

Attention to Detail

Education

Bachelor’s degree in Marketing

Tools

Affiliate Tracking Technologies

Job description

Job Description: Referral Program Coordinator at FlexOffers

At FlexOffers, we are a passionate, collaborative, and driven team committed to providing best-in-class services and features for our network of advertisers and publishers. Our dynamic environment fosters innovation and empowers team members to drive meaningful impact in the affiliate marketing ecosystem.

Currently, we are ranked top 5 worldwide by publishers as the best CPS affiliate network for 2025, according to a respected annual survey: https://mthink.com/best-cps-affiliate-networks/.

We are seeking a Referral Program Coordinator to manage our referral program, FlexCash. This role involves recruiting marketing partners, reviewing applications, communicating promotions, ensuring accurate awards, and reporting on program results.

Responsibilities:

1. Program Recruiting and Applications
2. Assist in marketing campaigns promoting the referral program
3. Recruit new marketing partners to join the program
4. Process applications efficiently and accurately
5. Support new members to accelerate referrals

Program Monitoring:

1. Monitor and report on application volume and activations
2. Track transaction volume within the program
3. Ensure timely payments and awards to members
4. Identify top performers within the program

Program Support:

1. Organize contests, promotions, and engagement activities
2. Coordinate customer support for members
3. Assess satisfaction and suggest improvements
4. Reduce member deactivation and churn

Key Performance Indicators (KPIs):

• Membership metrics: total volume, new applications, activations, churn rate
• Transaction metrics: sales volume, revenue
• Payment metrics: timeliness

Required Competencies:

• Excellent command of English; bilingual in Spanish preferred
• Experience in affiliate marketing (a plus)
• Ability to follow instructions and work independently
• Knowledge of affiliate tracking technologies
• Strong social, customer service, and relationship skills
• Sales experience (preferred)
• Remote work experience and attention to detail

Education:

• Bachelor’s degree in Marketing or related field

Benefits:

• Competitive salary and commissions up to $25K
• Health insurance (company covers up to 75%)
• Paid vacation, holidays, sick days
• 401K with 4% company match
• Remote work with flexible hours
• Employee assistance, discounts, perks, and a positive work environment

Base Salary: $50K-$52K + commissions up to $25K

This description outlines the general responsibilities and is subject to revisions as needed by FlexOffers.com, LLC.