Referral Operations Specialist

Phoenix Virtual Solutions; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

Phoenix Virtual Solutions is seeking a Referral Coordinator to manage the intake of patient referrals from hospitals, home health agencies, and other sources. You will review submissions for completeness, determine eligibility, and coordinate timely follow-up and processing with internal teams.

The ideal candidate is highly organized, detail-oriented, and able to communicate professionally with hospitals, referral partners, patients, and colleagues.

Qualifications

• Must-have: highly organized with strong attention to detail.
• Excellent written and verbal communication.
• Ability to manage multiple referrals and follow-up tasks.

Responsibilities

• Handle referral intake from hospitals, home health agencies and other sources.
• Review referrals and documentation for completeness and accuracy.
• Determine acceptance or decline based on company criteria.
• Follow up on missing information with referral sources.
• Coordinate accepted referrals with internal teams.
• Maintain accurate records from receipt to processing.

Skills

Organizational skills

Attention to detail

Communication skills

Job description

Phoenix Virtual Solutions is seeking a Referral Coordinator to manage the intake of patient referrals from hospitals, home health agencies, and other sources. You will review submissions for completeness, determine eligibility, and coordinate timely follow-up and processing with internal teams.

The ideal candidate is highly organized, detail-oriented, and able to communicate professionally with hospitals, referral partners, patients, and colleagues.