Referral Program Coordinator

Lovelace Health System, Inc.; Albuquerque (NM); On-site; USD 35,000 - 52,000; Full time

Job summary

Lovelace Health System, Inc. in Albuquerque, NM seeks a Referral Operations Referral Program Coordinator for day shift, full-time duties across ambulatory services.

The role handles processing referrals, obtains prior authorizations, schedules patients, and communicates with patients by phone and online chat, with hybrid or remote options for qualified candidates.

Qualifications

• Minimum: High School Diploma or GED.
• Two or more years of experience with Electronic Health Record (EHR).

Responsibilities

• Process internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
• Obtain prior authorizations, schedule patients, handle inbound and outbound calls, and chat with patients online.

Skills

EHR experience

Education

High School Diploma or GED

Job description

Overview

Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Albuquerque, New Mexico.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities

• This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
• The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via on-linechat.
• Will consider highly qualified applicants for hybrid or remote positions.

Qualifications

Job Requirements

• Minimum: High School Diploma; GED.
• Two or more years of experience with Electronic Health Record (EHR).

Preferred Job Requirements

• Certified Medical Assistant.