Referral Management Office Specialist

Memorial Health System of Southwest Oklahoma; Lawton (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

International Executive Service Corps is seeking an RMO Specialist to coordinate referrals and scheduling for patients in Lawton, OK. You will work under supervision to move referrals through the system efficiently and ensure timely access to care.

The role emphasizes obtaining authorizations, arranging appointments in multiple specialty clinics, and maintaining smooth patient flow through the referral process.

Qualifications

• Experience in hospital or physician office settings.
• Strong communication and customer service skills.
• Basic computer skills required.

Responsibilities

• Obtain authorizations and referral requirements as needed.
• Schedule patients for new appointments and procedures in specialty clinics.
• Support patient flow through referral and scheduling processes.

Skills

Communication skills

Customer service

Computer skills

Education

High School Diploma

Job description

DEFINITION:

The Referral Management Office (RMO) Specialist performs a variety of tasks that requires basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for obtaining authorizations and referral requirements when necessary, scheduling all patients for new patient appointments and procedures in the various specialty clinics. The RMO Specialist helps to ensure that patients flow through the referral process and scheduling system as quickly and efficiently as possible.

PREFERRED QUALIFICATIONS:

• Hospital/physician office experience, clerical or medical assistant
• Intermediate level of communication and customer service skills
• Computer skills
• High School Diploma preferred