Referral Management Coordinator - Behavioral Health

University Behavioral Health of Denton; Denton (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) with company match

Student loan refinancing program

Tuition savings

Job summary

University Behavioral Health of Denton is a private freestanding psychiatric hospital serving North Texas. The role supports timely inquiry/referral processing, acting as a liaison among referral sources, physicians, unit staff, and Admissions teams to ensure smooth transfers and admissions.

Shifts run Monday thru Friday, 11am-7:30pm, with responsibilities including data entry, e-fax management, and adherence to EMTALA and hospital policies. Nursing background and Texas RN licensure are required.

Qualifications

• Graduate from an accredited nursing program.
• RN licensure in Texas.
• 1-3 years of psychiatry/behavioral health experience preferred.

Responsibilities

• Responsible for the timely processing of inquiry and referral calls.
• Serves as liaison to referral sources, physicians, unit staff and hospital personnel involved with each transfer request.
• Enters call data into the facility’s database and manages all e-fax applications to process referrals and transfer requests.
• Effectively communicate with unit staff, physicians, and Admissions Triage Staff.
• Follow hospital’s policies and procedures regarding referral management.

Skills

Customer service

Communication

Prioritization

Multitasking

Psychiatric knowledge

Flexible hours

Data entry

Computer skills

Education

Nursing degree (RN)

Texas RN licensure

Bachelor's degree preferred

Job description

University Behavioral Health of Denton is a private freestanding psychiatric hospital serving North Texas. The role supports timely inquiry/referral processing, acting as a liaison among referral sources, physicians, unit staff, and Admissions teams to ensure smooth transfers and admissions.

Shifts run Monday thru Friday, 11am-7:30pm, with responsibilities including data entry, e-fax management, and adherence to EMTALA and hospital policies. Nursing background and Texas RN licensure are required.