Referral Lab Testing Support Technician

University Hospitals; Cleveland (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Free parking

Tuition reimbursement

Job summary

University Hospitals in Cleveland is seeking a laboratory support professional to handle reference and in-house ancillary testing, including registration and transcription of results to the LIS. The role requires ensuring specimens meet lab requirements and resolving issues promptly to maintain workflow efficiency.

You will develop knowledge of referral testing policies, assist internal and external customers with specimen requirements and test schedules, and maintain PHI safeguards in line with

Responsibilities

• Receiving, following up, ordering and sending of reference and in-house ancillary lab testing, including registration, accessioning, and transcription of results to the laboratory LIS.
• Ensures all specimens sent to reference labs are in compliance with the labs’ requirements for specimen type, processing, volume, and temperature. Resolves any issues prior to sending. Ensures all necessary forms are provided and all required information is included resolving outliers in a timely manner.
• Develops and maintains a working knowledge of policies, procedures, processes and services relevant to referral testing including reflex pathways. Maintains competency to answer most frequently asked questions from internal and external customers regarding specimen requirements, test results, test schedules and esoteric testing.
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Job description

University Hospitals in Cleveland is seeking a laboratory support professional to handle reference and in-house ancillary testing, including registration and transcription of results to the LIS. The role requires ensuring specimens meet lab requirements and resolving issues promptly to maintain workflow efficiency.

You will develop knowledge of referral testing policies, assist internal and external customers with specimen requirements and test schedules, and maintain PHI safeguards in line with