Technician, Referral Testing Support.UHC Histology-41075

CMC_Operations; Cleveland (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly rate

Free parking

Job summary

University Hospitals is hiring for a role focused on handling referral and in-house laboratory testing, including registration and transcription to the LIS. Candidates will ensure specimen compliance and resolve issues before forwarding to reference labs.

The ideal applicant will have knowledge of laboratory processes, reflex pathways, and the ability to answer common questions from internal and external customers while maintaining PHI safeguards.

Qualifications

• High School Equivalent / GED required.
• Associate's Degree in a science-related field preferred.
• Experience with medical terminology and pathology terminology is a plus.

Responsibilities

• Receives, follows up, orders and sends reference and in-house lab testing, including registration and transcription to LIS.
• Ensures specimens meet lab requirements for type, processing, volume, and temperature; resolves issues before sending.
• Maintains knowledge of referral testing policies and reflex pathways; answers common questions from internal/external customers.

Skills

Microsoft Word

Microsoft Excel

Customer service

Medical terminology

Pathology terminology

Reading/comprehending documents

Time management

Organization

Interpersonal skills

Problem-solving

Education

High School GED

Associate’s Degree in science

Tools

Laboratory information systems

Job description

Joining our team comes with several benefits, including:

Competitive hourly rate

• Free parking

What You Will Do

• Receiving, following up, ordering and sending of reference and in-house ancillary lab testing, including registration, accessioning, and transcription of results to the laboratory LIS.
• Ensures all specimens sent to reference labs are in compliance with the labs' requirements for specimen type, processing, volume, and temperature. Resolves any issues prior to sending. Ensures all necessary forms are provided and all required information is included resolving outliers in a timely manner.
• Develops and maintains a working knowledge of policies, procedures, processes and services relevant to referral testing including reflex pathways. Maintains competency to answer most frequently asked questions from internal and external customers regarding specimen requirements, test results, test schedules and esoteric testing.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required) and
• Associate's Degree in a science related field (Preferred)

Knowledge, Skills, & Abilities

• Microsoft Office skills in Word and Excel, customer service skills, knowledge of medical terminology, knowledge of pathology terminology, knowledge of pathology lab testing including reflex pathways. (Required proficiency)
• Computer skills essential; (Required proficiency)
• knowledge of laboratory information systems. (Preferred proficiency)
• Able to multi-task, prioritize and mange own time efficiently. (Required proficiency)
• Organization, interpersonal and problem-solving skills. (Required proficiency)
• Ability to read and interpret both internal and external documents (Required proficiency)

Licenses and Certifications

• Medical Lab Technician (MLT-ASCP) HT (Preferred)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely up to 20 lbs
• Carrying Rarely up to 20 lbs
• Pushing Rarely up to 20 lbs
• Pulling Rarely up to 20 lbs
• Climbing Rarely up to 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occ

  Travel Requirements

  • 10%