Referral & Insurance Intake Specialist

Integrated Home Care Acquisition; Florida; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Vision Dental

Holiday pay (6+ days)

PTO (12+ days)

Employer paid life insurance

401K with employer contribution

Wellness program

Employee recognition programs

Job summary

IHCS is seeking an Intake Specialist to process referrals from hospitals, SNFs, PCPs, and specialists. The role verifies insurance eligibility for home health services, nursing, medications, and equipment, ensuring smooth intake and accurate records.

The ideal candidate has 1 year of customer service experience, strong communication skills, and can navigate EMR/EHR systems. Bilingual Spanish is a plus, with a supportive team and an inclusive workplace.

Qualifications

• 1 year of customer service experience.
• Ability to use various computer programs and applications, including EMR/EHR.
• Bilingual Spanish a plus.

Responsibilities

• Process incoming referrals from hospitals, skilled nursing facilities, PCPs, and specialists.
• Verify insurance eligibility for services including nursing, medication, and equipment for home care patients.
• Coordinate with care team to ensure timely intake and referral processing.
• Maintain accurate records and data entry in EMR/EHR.

Skills

Customer service

Verbal and written communication

EMR/EHR literacy

Bilingual Spanish (plus)

Tools

EMR/EHR systems

Job description

IHCS is seeking an Intake Specialist to process referrals from hospitals, SNFs, PCPs, and specialists. The role verifies insurance eligibility for home health services, nursing, medications, and equipment, ensuring smooth intake and accurate records.

The ideal candidate has 1 year of customer service experience, strong communication skills, and can navigate EMR/EHR systems. Bilingual Spanish is a plus, with a supportive team and an inclusive workplace.