INTAKE SPECIALIST

Integrated Home Care Services, Inc.; Florida; In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Vision, Dental, Short- and/0r

6+ Holidays

12+ days of PTO

Employer paid life insurance

401K with employer contribution

Wellness program with reward Incentifs

Employee recognition and reward

Comprehensive paid training program

Descrizione del lavoro

Integrated Home Care Services, Inc. is seeking an Intake Specialist to process referrals from hospitals, SNFs, PCPs and specialists for in-home care services. You will verify insurance eligibility for nursing, medications, and equipment required for home-based care.

The role emphasizes accurate documentation, efficient communication, and collaboration with diverse care teams to ensure seamless patient intake and service initiation.

Competenze

• 1 year of customer service experience.
• Strong verbal and written communication skills.
• Spanish bilingual is a plus.

Mansioni

• Process incoming referrals from hospitals, skilled nursing facilities, PCPs and specialists.
• Verify insurance eligibility for services including nursing, medications and equipment in home care.
• Collaborate with care teams to ensure smooth intake流程 and documentation.

Conoscenze

Communication

Multitasking

Independent work

EMR/EHR

Strumenti

EMR/EHR software

Descrizione del lavoro

Who We Are

IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients - 24/5. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1

Who We Are

IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients - 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1

Our delivery model is trusted by national Managed Care Organizations (MCOs), physicians and patients, positioned with over two decades of expertise as the market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services. We currently serve over 2 million lives throughout the nation and the Commonwealth of Puerto Rico.

Join our team as we strive for excellence through teamwork delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

Offering a competitive compensation package, including but not limited to;

• Medical, Vision, Dental, Short- and Long-term insurance
• 6+ Days of Holidays Pay
• 12+ days of PTO
• Employer paid life insurance
• 401K with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs
• Comprehensive paid training program

What Will You Be Doing

The Intake Specialist is responsible for processing incoming referrals from hospitals, skilled nursing facilities, primary care providers (PCPs), and specialists. This position ensures the verification of insurance eligibility for services including nursing, medication, and equipment needed for patients in the home setting.

What Will You Need To Succeed

• Effective verbal and written communication skill
• 1 Year of Customer Service Experience
• Ability to use various computer programs and applications, IE EMR/EHR
• Ability to self-motivate and work independently
• Ability to multi-task, set priorities and manage time effectively
• Bilingual Spanish a plus
• Certification a plus

Join our team as we strive for excellence through teamwork, where our patients are #1!

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Experience

Required

• Ability to use various computer programs and applications, IE EMR/EHR
• 1 year(s): Customer Service Experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.