Referral Coordinator: Scheduling & Authorizations

Adventist Health; The Dalles (OR); Presencial; USD 29 000 - 43 000; Tempo integral

Resumo da oferta

Adventist Health Columbia Gorge in The Dalles, OR, seeks a detail-oriented referral coordinator to manage referrals, verify information, arrange appointments and track outcomes. The role works within established guidelines, following daily instructions and procedures to support patient access and care coordination.

Responsibilities include handling insurance authorizations, communicating appointment details to patients, maintaining accurate EHR referrals, and coordinating with providers to

Qualificações

• High School Education/GED or equivalent: Preferred
• Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Certified Nurse's Assistant (CNA), Medical Assistant (MA), or medical terminology course: Preferred
• Basic Life Support (BLS) certification: Required

Responsabilidades

• Communicates with ordering providers and nursing regarding insurance authorizations, denials, peer-to-peer review requests and scheduling difficulties with referrals to providers.
• Takes telephone requests for authorizations. Prepares referral requests. Informs patients of appointment information and instructions.
• Maintains electronic health record (EHR) referral documentation to reflect actions on specific referrals.
• Schedules referral appointments with appropriate department or referred to provider. Tracks referral patient compliance and communicates with referring provider as necessary regarding patients refusing service and patients not showing up to a referral appointment.
• Submits retroactive authorization requests as needed.
• Performs other job-related duties as assigned.

Conhecimentos

Communication

Formação académica

High School Diploma or GED

Associate's/Technical Degree

Ferramentas

EHR software

Descrição da oferta de emprego

Adventist Health Columbia Gorge in The Dalles, OR, seeks a detail-oriented referral coordinator to manage referrals, verify information, arrange appointments and track outcomes. The role works within established guidelines, following daily instructions and procedures to support patient access and care coordination.

Responsibilities include handling insurance authorizations, communicating appointment details to patients, maintaining accurate EHR referrals, and coordinating with providers to