Medical Front Desk Specialist – Patient Experience

Munson Healthcare; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Job summary

Munson Healthcare in Harbor Springs, MI, is seeking a Medical Business Associate (Receptionist) to be the first point of contact for patients and families, entering patient and insurance data into the registration system and scheduling appointments.

Required is a high school diploma (Associate degree preferred) with at least 2 years in a medical practice or similar healthcare role, plus proficiency in typing and Windows and experience with multiple computer systems.

Qualifications

• High school graduate or GED. Associate Degree Preferred.
• A minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• As the Medical Business Associate, you are the first point of contact for patients and their families.
• You will obtain/verify patient and insurance information and enter it into the registration system.
• You will schedule patient appointments and set the visit tone with professional greetings.
• You will greet patients in person and on the phone and respond to inquiries.

Skills

Typing

Windows

Multiple computer systems

Customer service

Education

High School Diploma

Associate Degree Preferred

Job description

Medical Business Associate - Little Traverse Primary Care

• Full-time
• Shift: Day Shift
• Status: Full Time

Location:8881 M-119, Harbor Springs, MI

Schedule: 40 Hours Weekly: Monday - Friday - 9AM - 5:30PM

Sign On Bonus: $2,7000 (Terms and Conditions Apply)

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just beMunson Material.To us, that means teammates who live by our values ofexcellence,teamness, positivity, creativity,and a commitment to creatingexceptional experiencesfor our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow:Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

Thrive:Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

Be Well:Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

Be Heard:Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day inthe Life

• As a Medical Business Associate(Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

You will obtain/verifyall required patient and insurance informationand enterthe information into the registration system in an accurate manner.

You will schedulepatient appointments which may include return office visits, referrals, diagnostic testing/procedures.

You will set the tone forthe visit! You will greetpatients professionally in person and over the telephone and respond effectively to patients and their families.

What’s Required - Specialist

High school graduate or GED. Associate Degree Preferred

A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.

Proficient in typing, Windows, and experience with multiple computer systems.

What’s Required - Associate

High school graduate or GED

• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.

Proficient in typing, Windows, and experience with multiple computer systems.

Areyou Munson Material? Apply today!

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

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