Referral Coordinator - Clinical

One Community Health; Washington; On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

200 hours of Paid Time Off (PTO)

Life, Long-Term Disability, Accident, & Critical Illness Insurance

Employee Assistance Program (EAP)

Employee Wellness Events & Team Challenges

Job summary

A community health organization seeks a full-time Clinical Referral Coordinator to facilitate referrals, provide administrative support, and ensure effective patient communication. The ideal candidate must be a graduate of an accredited Medical Assisting program with at least one year of experience in a clinic or hospital setting. Proficiency in Microsoft Office and knowledge of medical terminology are required. Compensation starts at $23.00-$25.00 per hour, plus additional differentials for bilingual skills and weekend work.

Qualifications

• At least one year of experience working as an MA in a clinic or hospital setting.
• Current CPR/BLS Certification in accordance with OCH Policy.
• Knowledge of medical terminology.

Responsibilities

• Provide administrative support to medical teams and facilitate patient referrals.
• Communicate with patients via fax, telephone, and computer.
• Ensure all necessary information is gathered to support patient care.

Skills

Proficient computer skills including Microsoft Office

Customer service knowledge

Ability to work in a fast-paced environment

Education

Graduate of an accredited Medical Assisting program

High school graduate or GED

Tools

Epic EHR

Microsoft Office applications

Job description

Career Opportunities with One Community Health

Careers At One Community Health

Current job opportunities are posted here as they become available.

The Clinical Referral Coordinator works as both a Medical Assistant and provides administrative support to our medical teams. General duties include Medical Assisting, patient communication (by fax, telephone, and/or computer), referral processing, insurance verification, and information gathering to support our patients.

Our referrals team is the liaison between our patients and any outside services that their provider refers to including many types of specialty care. By facilitating the referral process our Clinical Referral Coordinators help patients access care they need by working with local specialty offices and clinics to ensure the needed information is provided so patients can make appointments and get the care they need. This position is full-time and located primarily at our White Salmon, WA clinic location.

Minimum Qualifications

• High school graduate or GED.
• Graduate of an accredited Medical Assisting program
• At least one (1) year of experience working as an MA in a clinic or hospital setting
• Current CPR/BLS Certification in accordance with OCH Policy
• Minimum two (2) years of clerical, reception, administrative or secretarial experience in a medical/dental
• setting or healthcare insurance organization, or high-volume office environment; or
• A combination of equivalent education and work experience
• Knowledge of and comply with HIPAA and privacy laws
• Proficient computer skills, including use of Microsoft Office applications: Word, Excel, and Outlook, Epic EHR, and EPM Systems
• Knowledge of medical terminology
• Able to work with high initiative, energy and effectiveness in a fast-paced environment reacting and remaining
• calm and effective in high pressure and emergency situations
• Able to work in a team environment, to work independently, and/or be self-directed. Be a positive and
• effective team player while being patient –centered
• Specific knowledge in customer service and workplace safety
• Able and willing to work in a dynamic and changing community health care environment
• Able to prioritize and organize work according to multiple and, at times, competing timelines
• Able to meet timelines for team and organizational goals safely and with high level of quality
• Successful relationship management skills involving multidisciplinary teams in a diverse, multicultural
• Travel between clinic locations, as needed

Preferred Qualifications

• Experience working in a clinic (family practice or pediatrics), hospital or pharmacy
• Experience working with low income, multi-ethnic population
• Life, Long-Term Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k
• 200 hours of Paid Time Off (PTO)
  • Plus six (6) paid holidays!
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts
• Employee Wellness Events & Team Challenges

Compensation

• Hourly/Non-Exempt: Starting at $23.00-$25.00 per hour, based on experience/certification
• Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.
• Weekend Differential: This position receives base hourly pay along with an extra $10.00 for each hour worked on Saturdays.