Dental Referral Coordinator

One Community Health (Oregon); The Dalles (OR); Presencial; USD 30 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO 200 hours

Paid holidays (6)

EAP

Life Insurance

Long-Term Disability

Accident Insurance

Critical Illness Insurance

401k

Life Mart - Employee Discounts

Wellness events

Gym membership discounts

Resumo da oferta

One Community Health seeks a Dental Referral Coordinator to ensure timely access to dental specialty services by coordinating referrals, communicating with patients and providers, verifying insurance, and maintaining patient records. Role supports dental and HIM teams in a fast-paced healthcare setting, with travel between Oregon clinics.

Monday–Friday, full-time. Ideal candidate has interpreter certification (or pursuing), excellent communication, and strong MS Office and HIPAA knowledge, plus

Qualificações

• Certified Interpreter or pursuing certification within 6 months of hire
• High school diploma or GED
• 2+ years clerical/administrative healthcare experience
• Willingness to travel between clinic locations
• Professional communication in person, written and by phone
• HIPAA/privacy compliance knowledge
• Proficient in Word, Excel, Outlook
• Knowledge of medical terminology; dental terminology preferred
• Ability to work under pressure in fast-paced environment
• Teamwork and independent working capability
• Strong relationship-management across diverse teams
• Comfort with ambiguity and ability to inspire trust

Responsabilidades

• Coordinate referrals to dental specialists to ensure timely access
• Communicate with patients and providers to relay information and follow up
• Verify insurance coverage and benefits for referrals
• Maintain accurate and up-to-date patient records in the system
• Provide administrative support to the dental and HIM teams
• Travel between health center locations as needed and coordinate events

Conhecimentos

Interpreter Certification

Communication skills

MS Office

Medical terminology

Teamwork

HIPAA knowledge

Bilingual EN/ES

Customer service

Travel willingness

Problem solving

Formação académica

High school diploma or GED

Ferramentas

Epic EHR

Descrição da oferta de emprego

One Community Health is seeking a patient-focused Dental Referral Coordinator to join our team.

The Dental Referral Coordinator plays an essential role in ensuring patients receive timely access to dental specialty services by coordinating referrals, communicating with patients and providers, verifying insurance coverage, and maintaining accurate patient records.

This position provides administrative and coordination support to our dental and Health Information Management (HIM) teams. The ideal candidate is a strong communicator who thrives in a fast-paced healthcare environment, enjoys problem-solving, and is committed to providing compassionate, culturally responsive patient care. This position is full-time Monday through Friday and may require travel between health center location in Oregon.

Minimum Qualifications:

• Qualified or Certified Interpreter Certification (or working toward and obtain within 6 months of hire date to meet state health authority standards)
• High school graduate or GED.
• Minimum two (2) years of clerical, reception, administrative or secretarial experience in a medical/dental setting or healthcare insurance organization, or high-volume office environment; or a combination of equivalent education and work experience .
• Willingness to travel for events and between clinic locations, as needed
• Able to communicate in person, in writing, and by phone with sensitivity demonstrating respect and professionalism
• Ability to understand, apply, and maintain compliance with HIPAA, privacy and confidentiality requirements, and other applicable laws, regulations, and organizational policies.
• Proficient computer skills, including use of Microsoft Office applications: Word, Excel, and Outlook.
• Knowledge of medical terminology and preferred additional knowledge of dental terminology.
• Able to work with high initiative, energy and effectiveness in a fast-paced environment reacting and remaining calm and effective in high pressure and emergency situations
• Able to work in a team environment, to work independently, and/or be self-directed.
• Specific knowledge in customer service and workplace safety
• Successful relationship management skills involving multidisciplinary teams in a diverse, multicultural environment
• Able to work effectively in an operation that expects and promotes teamwork and have demonstrated ability to work with ambiguity
• Able to inspire trust and confidence, and communicate effectively with internal and external audiences

Preferred Qualifications:

• Knowledge of dental charts and x-rays
• Knowledge of professional interpretation and translation standards.
• Experience working in a dental clinic
• Experience using Epic EHR or similar electronic health record.
• Experience providing medical interpretation and translation in a health care/dental setting
• Experience working with low income, multi-ethnic populations
• Life, Long-Term Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k
• 200 hours of Paid Time Off (PTO)
  • Not including six (6) paid holidays
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts
• Employee Wellness Events & Team Challenges
• Local Gym Membership Discounts

Compensation:

• Hourly/Non-Exempt: Starting at $22.00-$22.75 per hour, increases based on clinic experience and certifications.
• Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.