Referral Coordinator

East Carolina University; Greenville (NC); On-site; USD 34,000 - 50,000; Full time

Job summary

An established industry player is seeking a Referral Coordinator to join their dedicated team in Greenville. This role is pivotal in managing patient referrals, utilizing your expertise in Electronic Health Records and medical terminology. You'll work closely with healthcare providers to ensure seamless scheduling and coordination of patient care. If you're passionate about making a difference in the healthcare field and possess strong organizational skills, this opportunity is perfect for you. Join a supportive environment that values your contributions and offers opportunities for professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Flexible Spending Accounts

Qualifications

• One year of related office experience required.
• Basic understanding of medical coding preferred.

Responsibilities

• Process referrals generated by providers within the EHR.
• Coordinate and schedule procedures with multiple facilities.

Skills

Patient Access Coordination

Medical Terminology

Data Entry

Insurance Management

CPT Codes Knowledge

ICD-10 Codes Knowledge

Education

High School Diploma

Tools

Electronic Health Record (EHR)

Job description

Position Details

Position Information

The Division of Infectious Diseases at The Brody School of Medicine is dedicated to the treatment of persons infected with HIV in Eastern North Carolina. Our physicians and physician extenders currently provide care for more than 1,000 patients in our clinic in Greenville as well as for another 300 patients in clinics in surrounding counties. The Infectious Diseases Division works closely with ECU Health in both infection control and antibiotic management to reduce infections in the hospital setting. The division is involved with the education of medical students at The Brody School of Medicine as well as with residents at ECU Health Medical Center. Faculty members and staff within the division are providing education regarding HIV infection to high-risk groups in the community. Finally, the division has had an infectious diseases fellowship program since 2002. We feel that the training of future infectious diseases clinicians is critical in our fight against the many plagues that threaten our population today and, in the years to come.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

None

Previous experience working in healthcare as a patient access representative or related
Basic understanding of CPT codes and ICD-10 codes
Proficiency in medical terminology and computer operations.
Previous experience with insurance management, managed care, and data entry

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Job Title	Referral Coordinator
Position Number	002448
Vacancy Open to	All Candidates
Time-Limited	No
Department Homepage	https://internal-medicine.ecu.edu/infectious-diseases
Advertising Department	IM-INFECTIOUS DISEASE
Division	ECU Health/BSOM
Classification Title	10422 Administrative Support Specialist
Competency Level	2 - Journey
Working Title	Referral Coordinator
Number of Vacancies	1
Full Time Equivalent (FTE)	1.0
Full Time or Part Time	Full Time
Recruitment Range	$34,602 - $49,406
Anticipated Hiring Range	$34,602 - $39,983
Salary Grade Equivalency	GN06
Work Schedule	Monday - Friday
Work Hours	8:00am - 5:00pm
Position Location (City)	Greenville
Job Category	Staff - Office/Clerical
Organizational Unit Overview
Job Duties	This position is responsible for processing referrals generated by providers within the Electronic Health Record (EHR). This position will utilize in-depth knowledge of protocols for coordinating and scheduling procedures with multiple facilities. This position will also be knowledgeable of all patient access services roles (front-desk, referral coordinator, phone hub, etc.) and ECUP policies to perform the duties required. CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT. The ECU Brody School of Medicine is affiliated with ECU Health Medical Center. ECU Health Medical Center is the flagship hospital for ECU Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University. Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.
Minimum Education/Experience
License or Certification required by statute or regulation
Preferred Experience, Skills, Training/Education
License or Certification required by the Department
Special Instructions to Applicant	Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date	04/30/2025
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.	05/08/2025
Open Until Filled	No
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/85959
Alternate option
Nondiscrimination Statement
Eligibility for Employment
Department for People Operations, Success, and Opportunity