Rapid Referral Coordinator

CORA Physical Therapy; Cooper City (FL); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Rapid Referral Coordinator to join their remote team. This role involves processing referral intakes, scheduling appointments, and ensuring excellent customer service. With a commitment to treating everyone right, this company offers a supportive environment where career growth and professional development are prioritized. Enjoy competitive pay and a comprehensive benefits package, including health insurance and a 401k plan. If you're looking for a fulfilling role that makes a difference, this opportunity is perfect for you.

Benefits

Medical, dental, and vision insurance

Disability and life insurance

Paid time off (PTO)

401k Retirement & savings plan

Career growth opportunities

Tuition reimbursement

Leadership development programs

Qualifications

• Proficiency in Microsoft Word and Excel is essential.
• Excellent verbal and written communication skills are required.

Responsibilities

• Process referral intakes for Workers Compensation and Commercial Accounts.
• Schedule referrals and communicate with patients regarding appointments.

Skills

Microsoft Word

Microsoft Excel

Effective communication

Tools

CPAS II

Job description

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As a Rapid Referral Coordinator, you will process referral intakes for Workers Compensation Case Managers and Adjustors, as well as Commercial Accounts.

*This is a full-time, remote position.

Who We Are

CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.

What You’ll Love About Us

• Competitive Pay
• Medical, dental, vision, disability, and life insurance
• 7 paid annual holidays + PTO that grows with time
• 401k Retirement & savings plan
• Career growth opportunities within CORA
• Leadership development: coaching, mentorship, and skill-building activities
• Tuition reimbursement

What You’ll Need

• Proficiency in Microsoft Word and Excel
• Effective verbal and written communication skills

What You’ll Do

• Answer phone calls promptly and provide excellent customer service
• Enter referral and patient demographics accurately in the intake system (CPAS II)
• Schedule referrals at the nearest CORA clinic based on services, mileage, and patient preferences
• Call patients to set up initial evaluations
• Send appointment confirmation including mileage, time, facility, date, address, and phone number
• Obtain re-authorization after initial authorized visits
• Send clinics the intake sheet and script
• Communicate with the referral source regarding patient no-shows, cancellations, or reschedules
• Maintain tracking and communication logs
• Complete chart audits
• Build and maintain relationships with current and potential referral sources

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a diverse team that reflects various backgrounds, experiences, and perspectives.