Referral Coordination Specialist

Advocate Aurora Health; Macon (GA); On-site; USD 45,000 - 68,000; Full time

Job summary

Advocate Health in Georgia is seeking a Referral Coordinator to manage the end-to-end referral process within the Navicent Health Medical Center - Pulmonology Clinic. The role requires coordinating referrals, ensuring payer requirements are met, and maintaining accurate documentation.

You will work with physicians, nursing staff and patients to keep referrals moving smoothly and record all interactions in the system.

Qualifications

• HS diploma or GED.
• 3-4 years experience in a managed care organization, hospital or physician’s office with 1 year referral experience.
• Excellent medical terminology comprehension and its effective usage.
• Completion of 1 Medical Terminology class with certificate of completion.

Responsibilities

• Coordinate the referral process and obtain approvals from attendings.
• Process referrals based on PCP orders and follow-up recommendations.
• Generate correspondence or calls to patients, physicians and offices for information and authorization.
• Communicate referral status with physicians, nursing staff and patients.
• Maintain referral documentation and tracking to prevent delays.
• Attend PHO and vendor meetings as required to discuss processing requirements.

Skills

Communication skills

Medical terminology

IDX systems

Typing speed

Problem solving

Education

High School diploma or GED

Medical terminology course

Tools

IDX

Windows OS

Job description

Advocate Health in Georgia is seeking a Referral Coordinator to manage the end-to-end referral process within the Navicent Health Medical Center - Pulmonology Clinic. The role requires coordinating referrals, ensuring payer requirements are met, and maintaining accurate documentation.

You will work with physicians, nursing staff and patients to keep referrals moving smoothly and record all interactions in the system.