Surgical Scheduler - Neurosugery

Crouse Medical Practice; City of Syracuse (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health/Dental/Vision & Life insurance

401k with 4% employer match

Tuition reimbursement

Job summary

Crouse Medical Practice in Syracuse, NY seeks a Surgical Scheduler to coordinate office-based and hospital procedures per provider orders. The role requires excellent customer service with patients and staff and the ability to manage a demanding workload with accuracy.

This full-time, day-shift position offers competitive pay and benefits, opportunities for professional growth, and a supportive team within a fast-growing medical practice affiliated with Crouse Hospital.

Qualifications

• Demonstrate professional conduct with meticulous attention to detail.
• Excellent verbal and written communication with patients, staff and other healthcare professionals.
• Strong critical thinking with a positive attitude.

Responsibilities

• Schedule office-based and hospital procedures per provider orders.
• Respond to scheduling changes/cancellations in a timely, accurate manner; maintain organized workload.
• Deliver high-quality customer service to patients and collaboration with the care team.

Skills

Communication

Interpersonal skills

Critical thinking

Time management

Positive attitude

Education

NYS LPN registration (preferred)

BLS certification

Tools

EMR systems

Prior authorizations workflow

Job description

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Neurosurgery 113

Syracuse , NY

Non Clinical

Full-Time, Days, 830-500

Req # 33260

Posted 10/29/2026

Come join our work family!!

Here’s What We Offer

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Tuition reimbursement program
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account – available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description

Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Surgical Scheduler must schedule office based and hospital procedures consistent with the patient’s diagnosis and procedure request. Requires excellent customer service skills with patients, employees, and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy.

Qualifications & Requirements

• Demonstrate consistent professional conduct with meticulous attention to detail.
• Possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff and other healthcare professionals.
• Strong critical thinking skills with a positive attitude.
• NYS Licensed Practical Nurse registration, preferred.
• Current BLS certification.

Education & Experience

• Experience with prior authorizations, medical necessity and coding (preferred).
• Experience with EMR systems.

Pay Range: $21.00- $27.00

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