Referral Access Coordinator — Pediatric Care

Socket.dev; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Nebraska, the state’s only full-service pediatric healthcare center, seeks a Patient Access specialist to process inbound referrals, verify registration and scheduling information, and coordinate insurance needs. You will provide patient-centered service by phone, email, and written correspondence.

Responsibilities include accurate referral intake, coordinating with internal/external providers, supporting daily Access operations, and upholding productivity standards.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in patient scheduling or healthcare registration.
• Knowledge of medical terminology preferred.
• Strong attention to detail with ability to work with minimal supervision.
• Proficient in Microsoft Outlook and Word.

Responsibilities

• Process inbound referrals from internal and external providers with accurate intake.
• Coordinate referral transcription and verify information for registration, scheduling, and insurance needs.
• Deliver timely, patient-centered service via phone, email and written correspondence.
• Manage multiple and/or complex referrals to ensure accuracy and completeness.
• Support daily operations of the Access department and participate in QA initiatives.
• Provide recommendations for referral policies and procedures and collaborate with leadership on workflow.
• Oversee referral and order workflow to ensure accuracy and productivity; link physician orders in the system; review OnBase queues daily.

Skills

Medical terminology

Typing

Microsoft Outlook

Microsoft Word

Attention to detail

Independent work

Education

High School Diploma or GED

Tools

OnBase

Job description

Children’s Nebraska, the state’s only full-service pediatric healthcare center, seeks a Patient Access specialist to process inbound referrals, verify registration and scheduling information, and coordinate insurance needs. You will provide patient-centered service by phone, email, and written correspondence.

Responsibilities include accurate referral intake, coordinating with internal/external providers, supporting daily Access operations, and upholding productivity standards.