Referencing Executive

Rightmove PLC; United States; Híbrido; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash plan for dental, optical and phys

Private Medical Insurance

Pension

Life Insurance

Employee Assistance Plan

27 days holiday

Volunteer days

Travel Loans

Bike to Work

Payroll Giving

Discounts and deals

Descripción de la vacante

Rightmove PLC is seeking a proactive Tenant Referencing Specialist to join our team. You will manage tenant applications from start to finish, coordinating with tenants, landlords, and employers to gather references and assess financial suitability.

You will produce clear reports, provide guidance through the process, and help agents with timely recommendations. The role requires strong telephone and communication skills, meticulous attention to detail, and a customer-focused approach in a

Formación

• Excellent communication over the phone and by email with tenants, landlords and employers.
• Highly organised with ability to juggle multiple tasks in a fast-paced environment.
• Strong attention to detail to assess documents and references accurately.
• Customer-focused mindset with a passion for delivering top-notch service.

Responsabilidades

• Manage tenant applications from start to finish, ensuring fast and accurate processing.
• Make and receive calls daily to gather information from tenants, landlords, and employers.
• Chase references by email and phone to keep applications on track.
• Assess documents/references to ensure financial and suitability criteria are met.
• Guide tenants through the referencing process and help provide the right information.
• Compile final reports and make recommendations to letting agents.
• Hit targets for turnaround times and completed reports.

Conocimientos

Communication

Organisation

Attention to detail

Customer service

Target-driven

Descripción del empleo

At RLTS, we work alongside letting agents to help find the right tenants for rental properties across the UK. Our team plays a key role in ensuring tenants are the right fit by gathering references, assessing financial suitability, and making informed recommendations. We're growing, and that means plenty of opportunity for you to grow too! This is more than just a job. It's a chance to be part of a team that values your ideas, supports your development, and celebrates success together. If you're ready to thrive in a fast-paced environment where your attention to detail and communication skills make a real impact, we'd love to hear from you.

• Managing tenant applications from start to finish, ensuring everything is processed quickly and accurately.


• Making and receiving calls daily to gather information from tenants, landlords, and employers.


• Chasing references by email and phone, ensuring applications stay on track.


• Assessing documents and references to ensure tenants meet financial and suitability criteria.


• Guiding tenants through the referencing process and helping them provide the right information.


• Compiling final reports and making recommendations to letting agents.


• Hitting targets for turnaround times and completed reports. A natural communicator - you're confident on the phone and love helping people.


• Customer-focused - you're passionate about delivering top-notch service.


• Organised and adaptable - you thrive in a fast-paced environment and can juggle multiple tasks.


• Detail-oriented - you spot things others might miss and take pride in accuracy.


• Driven to succeed - you're motivated by hitting targets and being part of a successful team.


• Eager to learn - you welcome feedback and look for ways to grow. Despite our growth, we've remained a friendly, supportive place to work, with employee #1 still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:


• We create value…by delivering results and building trust with partners and consumers.


• We think bigger…by acting with curiosity and setting bold aspirations.


• We care deeply…by being real, having fun, and valuing diversity.


• We move together…by being one team - internally collaborative, externally competitive.


• We make a difference…by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 89% of Rightmovers saying we're a great place to work, we're clearly doing something right!, At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

• Cash plan for dental, optical and physio treatments.


• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.


• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.


• Contributory stakeholder pension.


• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.


• Competitive compensation package.


• Paid leave for maternity, paternity, adoption & fertility.


• Travel Loans, Bike to Work scheme, Rental Deposit Loan.


• Charitable contributions through Payroll Giving and donation matching.


• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.


• We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.