Reference & Tech Concierge (Part-Time)

Alsip-Merrionette Park Public Library District; Tinley Park (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Vacation leave

Sick leave

Paid holidays

Employee Assistance Program

Vision insurance (optional)

457(b) plan (optional)

Credit Union access (Oak Lawn)

Legal Shield

Job summary

The Tinley Park Public Library is seeking an energetic, service-oriented individual to join our Adult Services team. The role focuses on reference services, readers’ advisory, and technology assistance, with potential technology class instruction.

This part-time position offers fixed evening and weekend hours, along with vacation and sick leave, paid holidays, and access to employee assistance programs plus optional benefits.

Qualifications

• 2 years library experience preferred.
• Proficient in using and assisting patrons with current technologies such as web and database searching and social media.
• Proficiency with iOS and Android devices preferred.

Responsibilities

• Provide friendly, professional reference and readers’ advisory services.
• Provide technology assistance to patrons and teach technology classes when needed.
• Collaborate courteously and diplomatically with patrons and colleagues, remaining calm in challenging situations.

Skills

Communication

Interpersonal skills

Technology proficiency

Adaptability

Patron service

Tools

Web searching

Database searching

Social media

iOS/Android devices

Job description

The Tinley Park Public Library is seeking an energetic, service-oriented individual to join our Adult Services team. The role focuses on reference services, readers’ advisory, and technology assistance, with potential technology class instruction.

This part-time position offers fixed evening and weekend hours, along with vacation and sick leave, paid holidays, and access to employee assistance programs plus optional benefits.