Reference and Administration Specialist.

Dartmouth College; Hanover (NH); Hybrid; USD 32,000 - 36,000; Full time

Job summary

Dartmouth College seeks a Reference and Administration Specialist at the Rauner Special Collections Library in Hanover, NH. This role provides on-site and remote reference for special collections materials, monitors reading room activity, handles user inquiries, and supports library operations.

Under supervision of the Special Collections Librarian, you will assist with access to materials, supervise student staff, and help evolve public services policies while engaging with diverse users.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of relevant experience in a public service/library setting.
• Excellent oral and written communication skills.
• Ability to handle confidential materials and work independently and collaboratively.

Responsibilities

• Manage incoming reference emails and respond directly or route to staff.
• Oversee day-to-day operations of Rauner Special Collections Library and assist with confidential inquiries.
• Provide reference service in the Reading Room focusing on Dartmouth community and researchers.
• Supervise student assistants supporting digitization and reference tasks.
• Contribute to policies and procedures related to public services and technology.

Job description

Position Details

Posting date 09/28/2026

Closing date Open Until Filled

Position Number 1011591

Position Title Reference and Administration Specialist

Hiring Range Minimum $23.02

Hiring Range Maximum $26.43

Union Type DCLWU

SEIU Level Not an SEIU Position

FLSA Status Non-Exempt

Employment Category Regular Full Time

Scheduled Months per Year 12

Scheduled Hours per Week 37.5

Schedule

Location of Position Hanover, NH

Rauner Special Collections Library

Webster Hall Room 009

Remote Work Eligibility? Hybrid

Is this a term position? No

If yes, length of term in months. NA

Is this a grant funded position? No

Position Purpose

In support of Dartmouth Libraries work to spark discovery, the Reference and Administration Specialist supports inquiry about and access to special collections and archival materials. Under the supervision of the Special Collections Librarian for Teaching and Scholarly Engagement, provides both on-site and remote reference services relating to special collections materials, monitors the Special Collections Reading Room, assists users with the handling of materials, and provides administrative support for operations of Rauner Special Collections Library.

This is a hybrid work location eligible position.

Required Qualifications - Education and Yrs Exp

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge And Abilities

• 3 plus years of relevant experience
• Demonstrated ability to work effectively in a public service environment
• Experience working in a library or other cultural heritage institution
• Excellent oral and written communication skills
• Ability to work discreetly with sensitive of confidential materials
• Ability to work independently and collaboratively

Preferred Qualifications

• Experience working with rare or fragile materials
• Advanced degree in library science or a humanities field

Department Contact for Recruitment Inquiries

Morgan Swan

Department Contact Phone Number

646-3189

Department Contact for Cover Letter and Title

Morgan Swan, Special Collections Librarian for Teaching & Scholarly Engagment

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Not an essential function

Special Instructions to Applicants

AVAILABLE TO DARTMOUTH COLLEGE LIBRARY WORKERS UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING . AFTER ONE WEEK IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY .

Tobacco-Free Policy

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

AVAILABLE TO DARTMOUTH COLLEGE LIBRARY WORKERS UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING . AFTER ONE WEEK IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY .

Quick Link

https://searchjobs.dartmouth.edu/postings/87377

Key Accountabilities

• Responsible for managing incoming e-mail reference questions including responding directly or forwarding to other staff members for response.

  Percentage Of Time 35%

• Manages and coordinates the day-to-day administrative operations of Rauner Special Collections Library and independently handles a variety of questions, some of which are confidential or sensitive in nature.

  Percentage Of Time 20%

• Provides reference service and referrals as appropriate in the Special Collections reading room on a regular basis to a diverse community of users, with a primary focus on the research and instructional needs of the Dartmouth community.

  Percentage Of Time 20%

• Supervises student assistants responsible for digitization and reference support.

  Percentage Of Time 5%

• Under the guidance of the Special Collections Librarian for Teaching and Scholarly Engagement, routinely reviews and proposes updates to public services policies and procedures based on observed trends in in-person and off-site patron interactions and evolving technology capabilities.

  Percentage Of Time 5%

• Participates in outreach efforts related to the collections including social media posts, exhibits, teaching, and public events.

  Percentage Of Time 5%

• Maintains and compiles statistics of use of collections and suggests changes in services based on analysis of statistical data.

  Percentage Of Time 5%

• Stays current on emerging trends and practices in special collections public services.

  Percentage Of Time 5%

• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

• Performs other duties as assigned.