Reentry Outreach Navigator

The Fedcap Group; Hempfield Township (Westmoreland County); On-site; USD 33,000 - 36,000; Full time

Job summary

The Fedcap Group is seeking a Reentry Mentor for Fedcap NYC's Transition Planning & Transportation program. You will engage with individuals housed in Rikers Island facilities, guiding them to services, coordinating scheduling, and supporting pre-release connections.

Key responsibilities include outreach, documentation, and collaboration with DOC staff to ensure smooth transitions. A high school diploma is required with lived incarceration experience preferred for this role.

Qualifications

• Must have a High School diploma or equivalent; an associate degree is preferred.
• Minimum 1 year of outreach, peer navigation, case support, or community engagement experience.
• Lived experience of incarceration is required; experience with justice-impacted individuals is valued.

Responsibilities

• Facilitate orientations in housing units to market program services to Persons in Custody (PICs).
• Coordinate with Department of Corrections staff for unit assignments and outreach weekly.
• Track PICs attendance in workshops and transition planning sessions.
• Follow up with participants to provide updates on housing referrals, documentation needs, or deliver court letters and other materials promptly.
• Accompany and support participants during community transitions and ensure follow-through on scheduled connections.
• Maintain timely documentation (≥80%) of sessions, outreach, and follow-up in FedcapCARES and DOC-tracking systems.

Skills

Outreach experience

Peer navigation

Case support

Community engagement

Lived experience of incarceration

Justice-impacted population experience

Security clearance

Education

High School diploma or equivalent

Associate degree preferred

Job description

The Fedcap Group is seeking a Reentry Mentor for Fedcap NYC's Transition Planning & Transportation program. You will engage with individuals housed in Rikers Island facilities, guiding them to services, coordinating scheduling, and supporting pre-release connections.

Key responsibilities include outreach, documentation, and collaboration with DOC staff to ensure smooth transitions. A high school diploma is required with lived incarceration experience preferred for this role.