Reentry Case Manager: Housing & Resources Advocate

Socket.dev; Portland (OR); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and Holidays

401(k)

Job summary

Helping Hands in Portland, OR is seeking a Case Manager for its reentry program. You will build supportive relationships with participants, guide them through resources, and help them pursue goals toward stable housing. This full-time role offers benefits and requires occasional early mornings, evenings, or weekends.

You will collaborate with community partners, document progress, and empower participants with practical housing assistance and service coordination to promote long-term stability.

Qualifications

• High school diploma or equivalent.
• At least one year of case management or social services experience.
• Strong interpersonal, verbal, and written communication skills.
• Careful documentation and basic use of technology skills, including email, Microsoft Word and Excel, and data entry.
• A respectful, person-centered and trauma-informed approach and the ability to work collaboratively with participants and community partners.

Responsibilities

• Build rapport with participants through conversations, records review, and consultation.
• Meet with participants monthly to develop and update Individual Reentry Plans (IRPs) and set goals.
• Help participants understand and meet program requirements.
• Assist participants in accessing housing, healthcare, SNAP, DMV appointments, employment supports, and other services.
• Coordinate with healthcare providers, counselors, DHS workers, sponsors, family, and parole officers.

Skills

Case management experience

Interpersonal communication

Documentation

Microsoft Word

Microsoft Excel

Trauma-informed approach

Collaboration

Education

High school diploma or equivalent

Tools

Email

Microsoft Word

Microsoft Excel

Job description

Helping Hands in Portland, OR is seeking a Case Manager for its reentry program. You will build supportive relationships with participants, guide them through resources, and help them pursue goals toward stable housing. This full-time role offers benefits and requires occasional early mornings, evenings, or weekends.

You will collaborate with community partners, document progress, and empower participants with practical housing assistance and service coordination to promote long-term stability.