RedLion Assistant Store Manager - Greater Brooklyn, NY area

RedLion Mobility; New York (NY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Paid training and onboarding

Internal promotions & advancement

Employee-exclusive growth & rewards

Job summary

RedLion Mobility in New York invites an experienced Store Manager to oversee daily store operations, merchandising, inventory control, and product launches. You will drive revenue through strategic selling and strong customer engagement.

You will lead a team, onboard new hires, ensure policy compliance, and deliver exceptional customer experiences. A solid retail background, travel readiness within 35 miles, and bilingual skills are highly valued.

Qualifications

• 1–3 years of retail management experience.
• Proficiency in Microsoft Office; familiarity with wireless/telecom terminology preferred.
• High school diploma or GED required; Associate or Bachelor’s degree preferred.
• Flexible schedule including evenings, weekends and holidays.
• Willingness to travel within 35 miles; bilingual Spanish or French strongly preferred.

Responsibilities

• Assist Store Manager in daily store operations: merchandising, inventory control, product launches.
• Collaborate with Store Manager on product positioning, promotions, and customer engagement to meet revenue goals.
• Ensure compliance with company policies: cash handling, inventory management, audits.
• Lead team to achieve sales goals through strategic selling, upselling, and cross-selling of Optimum products.
• Assist with onboarding and training of new hires.
• Foster a collaborative, performance‑driven culture with accountability and recognition.
• Maintain high customer satisfaction, including NPS goals.
• Present, promote, and sell products/services to existing and prospective customers.

Skills

Retail management

MS Office

Bilingual: Spanish or French

Travel readiness

Wireless/telecom terminology

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Key Responsibilities:

• Assist StoreManagerin all aspects of daily store operations, including merchandising, inventory control, and product launches.
• Collaborate with StoreManagerfor product positioning, promotions, and customer engagement to meet and exceed revenue goals.
• Ensure compliance with company policies, including cash handling, inventory management, and operational audits.

Team Management & Development

• Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
• Assist with on-boarding and training of new hires.

• Foster a collaborative, performance-driven culture with a focus on accountability and recognition.

Customer Experience Excellence

• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Present, promote and sell products/services using effective knowledge to existing and prospective customers.

Qualifications

• 1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
• Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
• High school diploma or GED required; Associate or Bachelor’s degree preferred.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required). Bilingual (Spanish or French) strongly preferred.
  

Perks & Benefits

• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Internal promotions & advancement opportunities
• Employee-exclusive growth & rewards programs

Compensation: $22/hour USD with a potenial commission of $2k-$3K