Recruitment Specialist III

Tekton Research Inc; Oklahoma City (OK); Sur place; USD 55 000 - 70 000; Plein temps

Résumé du poste

Tekton Research Inc. in Oklahoma City, OK, is seeking a Recruitment Specialist III to join our clinical research team. The role focuses on recruiting volunteers, screening calls, and maintaining accurate study records in Clinical Conductor.

You will collaborate with the Recruitment Manager and site staff to ensure timely patient outreach and enrollment. Responsibilities include pre-screening via phone, building targeted call lists, and maintaining communications with providers to encourage

Qualifications

• Knowledge of protocols including inclusions/exclusions, effects and side effects of medications and FDA regulations.
• Strong written and verbal communication skills with regular status reporting to the Clinical Operations Manager and team.
• Excellent customer service and phone etiquette.
• Organizational and time-management abilities with multitasking and independent work.
• Ability to work in a collaborative environment and coordinate with providers.

Responsabilités

• Demonstrate knowledge of protocols and FDA regulations.
• Support design of strategies to drive study enrollment.
• Drive recruitment and retention through effective pre-screening via telephone.
• Create and maintain study and indication specific call lists.
• Maintain Clinical Conductor database with patient information and screened visits.
• Return all calls to interested patients within 24–48 hours.
• Engage in community and physician outreach to raise Tekton awareness.
• Track outreach activities and responses in Clinical Conductor.

Connaissances

Microsoft Office

Communication

Customer service

Organization

Time management

Collaboration

Formation

3+ years clinical research/medical office experience

Description du poste

Recruitment Specialist III

Full Time Oklahoma City, OK, US

9 days ago Requisition ID: 1161

Tekton is looking for a patient Recruitment Specialist III to join our team in Oklahoma City, Oklahoma!

Reports to: Recruitment Manager

Job Description

• Demonstrate knowledge of Protocols including inclusions/exclusions, effects and side effects of medications and Good Clinical Practices and FDA regulations.
• Support the design of special strategies to help drive study enrollment.
• Drive recruitment and retention through:
• Effective pre-screening of potential volunteers via telephone using prepared questionnaires to determine preliminary eligibility for study participation.
• Create and maintain study and indication specific call lists within Clinical Conductor
• Accurately maintain Clinical Conductor database with patient information and scheduled screening visits.
• Return all phone calls to interested patients within 24 to 48 hours.
• Serve as a voice to the site through community and physician outreach.
• Help to identify and attend opportunities within the community both for specific studies and general clinical research/Tekton Research awareness.
• Establish and maintain effective communication with providers. Facilitate conversations with local physicians to encourage referrals into recruiting studies.
• Track all outreach activities and responses within Clinical Conductor.
• Other duties as assigned

Required Skills/Abilities

• Knowledge of Microsoft Office
• Strong written and verbal communication skills – must communicate with clinical operations manager, coordinators, and support staff regularly with status reports
• Excellent customer service and phone etiquette
• Organizational and time-management skills, with the ability to multitask and work independently.
• Ability to work in a collaborative environment.

Education and Experience

• 3+ years of previous experience in a clinical research or medical office setting including call center or customer service that provides the knowledge, skills, and abilities to perform the job or equivalent combination of education, training, & experience

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.