Clinical Research Patient Recruitment Specialist

Tekton Research; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Tekton Research is seeking a Patient Recruitment Specialist to support clinical study enrollment efforts and collaborate with the Recruitment Manager and clinical operations team.

The role focuses on contacting prospective participants, communicating eligibility criteria, and coordinating recruitment activities to help meet enrollment goals while maintaining a professional and patient-friendly approach.

Qualifications

• GED or HS Diploma required; Some College preferred.
• Experience in patient recruitment, clinical research, healthcare, customer service, or related field is a plus.

Responsibilities

• Meet patient recruitment and enrollment goals with Recruitment Manager.
• Make and receive recruitment calls and communicate professionally with prospective participants.
• Understand study eligibility criteria and clearly communicate requirements to patients and staff.
• Explain study requirements and screening-visit information to prospective participants.
• Identify recruitment challenges and communicate solutions to the Recruitment Manager.
• Organize daily recruitment activities and prioritize calls as directed by site staff.
• Maintain accurate communication with clinical operations managers and study coordinators.

Skills

Strong communication

Customer service

Phone etiquette

Active listening

Organizational skills

Time management

Multitasking

Team collaboration

Microsoft Office

Fast-paced adapt

Education

GED or HS Diploma

Some College

Tools

Microsoft Office

Job description

Tekton is looking for a PatientRecruitment Specialistto join our team!

Job Description:

Tekton Research is seeking a motivated and organized Patient Recruitment Specialist to join our team. This position supports clinical research recruitment efforts and works closely with the Recruitment Manager, clinical operations team, coordinators, and support staff to help achieve study enrollment goals.

Reports To: Recruitment Manager

Key Responsibilities:

• Work closely with the Recruitment Manager to meet patient recruitment and enrollment goals.
• Make and receive recruitment phone calls and communicate professionally with prospective study participants.
• Learn and understand study-specific inclusion and exclusion criteria.
• Understand and clearly communicate study eligibility and enrollment requirements to patients and staff.
• Adhere to study enrollment timelines and screening schedule guidelines.
• Clearly and patiently explain study requirements and screening-visit information to prospective participants.
• Identify recruitment challenges and communicate them to the Recruitment Manager.
• Suggest potential solutions to recruitment barriers when appropriate.
• Organize daily recruitment activities and prioritize calls based on direction from site staff.
• Maintain accurate and timely communication with clinical operations managers, study coordinators, and support staff.
• Provide status updates related to recruitment activities and progress.
• Work collaboratively as a productive member of the Tekton Research team.
• Promote a positive, professional, and harmonious work environment.
• Other duties as assigned

Required Skills/Abilities:

• Strong written and verbal communication skills.
• Excellent customer service and professional phone etiquette.
• Excellent listening and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Ability to work effectively in a collaborative team environment.
• Strong computer skills and proficiency with Microsoft Office.
• Ability to think and respond quickly in a fast-paced environment.
• Upbeat, proactive, and self-motivated approach.
• Medical knowledge or clinical research experience is an advantage.

Education and Experience:

• GED or HS Diploma required (Some College preferred)
• Previous experience in patient recruitment, clinical research, healthcare, customer service, or a related field is a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.