Recruitment Operations Associate

UNKNOWN; Hyannis (MA); On-site; USD 33,000 - 40,000; Full time

Job summary

Cape Cod Healthcare, Inc. in Massachusetts is seeking a Talent Acquisition assistant to support daily recruitment and onboarding activities with a customer-service approach.

You will guide candidates through application and interview processes, coordinate postings, maintain ATS, and help with screenings and onboarding tasks. This role requires strong communication and organizational skills, with an hourly wage of $24-$29.

Qualifications

• College degree with 2–3 years of experience or equivalent combination of education and experience.
• Excellent written and verbal communication skills and attention to detail.
• Proficient organizational skills; able to multi-task and prioritize in a fast-paced environment.
• Strong customer service orientation and professional demeanor.
• Proficient with Microsoft Office applications and applicant tracking systems.

Responsibilities

• Provides support to the Talent Acquisition team with daily recruitment and onboarding activities and initiatives.
• Guides candidates through the application and interview process, personalizing the experience for each applicant.
• Prepares recruitment materials and posts jobs to the ATS and job boards.
• Communicates with internal and external candidates; answers inquiries clearly and professionally.
• Administers temporary staffing placements, tracks hours, and processes invoices.
• Updates job descriptions in ATS and shared drives; maintains compliance standards.
• Back-up support for phone screens and reference checks of candidates.
• Assists with application testing tasks and maintaining continuity between entities.
• Prepares candidate and new hire packages in a clear and consistent manner.
• Assists with scheduling/interview coordination, including travel as needed.
• Coordinates onboarding activities including screenings, health appointments, and orientation.
• Supports bidding process for collective bargaining positions with Labor and HRIS.
• Creates new employee files per standards and promotes employer brand on social media.
• Participates in departmental projects to engage current staff; supports wellness and social initiatives.
• Performs other duties as assigned.

Skills

Attention to detail

Strong communication

Organizational skills

Customer service

Verbal & written communication

Microsoft Office

Education

College degree or equivalent experience

Tools

Applicant Tracking Systems (ATS)

Microsoft Office Suite

Job description

Purpose of Position: As a member of the Talent Acquisition team, assists with the delivery of exceptional recruitment and onboarding services through an attentive ‘red carpet’ approach.

Description

:

• Provides support to the Talent Acquisition team with daily recruitment and onboarding activities and initiatives;
• Assists with guiding candidates through the application and interview process, personalizing the experience of each applicant;
• Prepares recruitment materials and posts jobs to applicant tracking system, appropriate job boards, platforms, and agencies;
• Communicates with internal and external candidates, providing instructions and responding to inquiries in a timely, clear, professional manner;
• Administers temporary staffing placements (order posting and fills, tracking hours, invoice processing, etc.);
• Responsible for the job description implementation/updates in the applicant tracking systems and shared drives;
• Provides back-up support to conduct phone screens and reference checks of candidates;
• Assists in all aspects of application testing. Including: administering, tracking, organizing, and bringing forward suggestions to maintain continuity between entities;
• Prepares candidate and new hire packages in a clear and consistent manner;
• Assists with scheduling and coordination of interviews, including any necessary travel;
• Coordinates all onboarding activities including pre-employment screenings, background checks, occupational health appointments, new hire paperwork, new hire trainings (i.e., BLS), and new employee orientation;
• Facilitates bidding process for collective bargaining positions (i.e., prepares posting folders and spreadsheets, collects and enters bids) while working hand-in-hand with Labor and HRIS;
• Creates new employee files in accordance with CCHC standards to ensure set compliance standards;
• Creates and posts content on an ongoing basis to CCHC’s recruitment/careers presence on various social media platforms, promoting the employer brand, highlighting career opportunities, and attracting and engaging new candidates and current employees;
• Participates in departmental projects and initiatives to ensure engagement with our current team members (i.e., Wellness Cart, Social Media photo opportunities, etc.);
• Performs other duties as assigned.

Qualifications

:

• College degree with 2 – 3 years of experience or equivalent combination of education and experience;
• Strong attention to detail and superior communication skills;
• Proficient organizational skills; must possess ability to multi-task and prioritize in a fast-paced environment;
• Excellent customer service skills;
• Ability to effectively communicate, but verbally and in written format;
• Advanced computer skills with experience working with Microsoft Office applications and applicant tracking systems.

Schedule Details: 40 Hours Per Week, Monday-Friday, Shifts: 8a-4p (primary), 7a-3p, 7:30a-3:30p, 8:30a-4:30p, 9a-5p, Occasional Weekends & Holidays (Must be able to float between Hyannis & Falmouth HR Offices)

Organization

: Cape Cod Healthcare, Inc.

Primary Location

: Massachusetts-Hyannis

Department: HCI-Human Resources

Annual/Hourly: Hourly

Hiring Pay Range: $24 - $29