Recruitment Manager

Penpioneer; Austin (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

A veteran-owned staffing firm is seeking a Recruiting Manager to lead a team of recruiters and ensure excellence in candidate delivery. This role entails overseeing recruiting operations, managing team performance, and implementing best practices to meet client needs while fostering a high-performance culture.

Benefits

Performance bonus

Commission override on placements

Leadership growth opportunities

PTO and paid holidays

Qualifications

• 5+ years in full-cycle recruiting; agency experience.
• 2+ years of team leadership or management.
• Skilled in candidate sourcing and screening.

Responsibilities

• Manage performance of a team of recruiters.
• Oversee full-cycle recruiting processes.
• Monitor and report on recruiting KPIs.

Skills

Team leadership

Recruiting workflows

Candidate management

Education

Experience in staffing agency

Tools

ATS/CRM systems

Job description

Company: Pen Pioneer LLC (Veteran-Owned Staffing & Recruiting Firm)

Location: Remote (with occasional travel for team development & client support)

Compensation: $80,000 – $100,000 base salary + Performance Bonus + Commission Override + Leadership Growth Path

About Pen Pioneer:

Pen Pioneer is a rapidly growing, veteran-owned staffing and recruiting firm specializing in permanent placement, contract staffing, subscription recruiting, and executive search across industries such as construction, legal, healthcare, manufacturing, IT, and professional services. As we continue to scale our national footprint, we are seeking a highly organized Recruiting Manager to lead and develop a team of recruiters and ensure delivery excellence.

Position Summary:

The Recruiting Manager will oversee a team of recruiters responsible for fulfilling client job orders across multiple industries and markets. This role is responsible for team performance, candidate quality, process management, and recruiting KPIs. The Recruiting Manager will work closely with sales, operations, and executive leadership to ensure clients receive high-caliber candidates on time, while also helping to develop recruiter skillsets and scale delivery capacity.

Key Responsibilities:

• Manage day-to-day performance of a team of recruiters.
• Conduct daily stand-ups, pipeline meetings, and performance check-ins.
• Monitor recruiter KPIs: submittals, interviews, placements, and fill ratios.
• Provide ongoing coaching, training, and mentorship to recruiters.

Recruiting Operations

• Oversee full-cycle recruiting processes across assigned accounts.
• Ensure high-quality candidate sourcing, screening, and submission.
• Manage recruiter workflow, job prioritization, and time-to-fill metrics.
• Partner with sales to understand client needs and set delivery expectations.

Client Delivery & Relationship Support

• Act as a client delivery lead when needed for key accounts.
• Assist with client onboarding, intake calls, and position scoping.
• Monitor candidate pipeline quality to ensure alignment with client needs.
• Support resolution of delivery or client service issues.

Process Improvement & Reporting

• Implement and enforce recruiting best practices and workflows.
• Ensure accurate usage of ATS and CRM systems.
• Provide weekly reports to leadership on recruiter productivity and pipeline health.
• Collaborate with leadership to optimize recruiter capacity planning.

Qualifications:

• 5+ years of full-cycle recruiting experience; staffing agency experience required.
• 2+ years of team leadership, mentorship, or management experience.
• Deep understanding of recruiting workflows, sourcing, screening, and candidate management.
• Strong knowledge of permanent placement, contract staffing, and/or RPO models.
• Skilled in recruiter coaching, training, and performance management.
• Highly organized with excellent time management skills.
• Strong communication and client service skills.
• Familiarity with ATS/CRM systems (Bullhorn, CEIPAL, Greenhouse, or similar).
• Veteran status or experience working with veteran-owned businesses is a plus.
• Commission override on team placements
• Quarterly Performance Bonus based on team performance
• Pathway to Senior Leadership roles as company scales (Director, VP of Recruiting)
• PTO, Paid Holidays
• Entrepreneurial culture with national growth trajectory

Reports To:

• VP of Recruiting or COO, Pen Pioneer LLC

Why Join Pen Pioneer?

• Be part of a veteran-owned, rapidly scaling company with a national mission.
• Build and lead a high-performing recruiting team.
• Direct impact on client delivery, candidate quality, and company growth.
• Career advancement opportunities into senior leadership.
• Entrepreneurial, collaborative, and performance-driven culture.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Staffing and Recruiting

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