Recruitment Coordinator, RPO

AMN Healthcare Inc.; Dallas (TX); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Remote or Hybrid work

Equal opportunity employer

Bonus/commission potential

Job summary

AMN Healthcare Inc. is seeking a Recruitment Coordinator for our RPO team to support healthcare recruitment operations and account management. You will partner with recruiters, account managers, and client stakeholders to ensure accurate reporting, requisition management, candidate tracking, billing support, and administrative coordination.

Location: Remote or Hybrid if within 50 miles of an office location (Dallas, TX and other U.S. cities).

Qualifications

• Associate's Degree or equivalent combination of education and experience.
• 1 year of customer service or administrative support experience.
• Working knowledge of Microsoft Excel and strong organizational skills.
• Ability to manage multiple priorities and maintain accurate records.
• Excellent written and verbal communication skills.

Responsibilities

• Support client reporting, metrics, and operational requirements with Account Managers.
• Create, update, hold, and cancel requisitions in the CRM system.
• Reconcile ATS data and maintain accuracy across systems.
• Prepare client-facing and internal reports and executive presentations.
• Track operational and revenue metrics using CRM and Power BI.
• Reconcile billing files and assist in ensuring invoice accuracy.
• Coordinate credentialing requests and support recruiters throughout the lifecycle.

Skills

Reporting & analytics

Data accuracy

ATS

Customer service

MS Excel

PowerPoint

CRM management

Administrative coordination

Communication

Organization

Education

Associate's Degree

Tools

Power BI

CRM systems

ATS

Excel

Job description

Job Summary

The Recruitment Coordinator, RPO will join our Recruitment Process Outsourcing (RPO) team and play a critical role in supporting healthcare recruitment operations and account management activities. This position partners closely with recruiters, account managers, and client stakeholders to ensure accurate reporting, requisition management, candidate tracking, billing support, and administrative coordination. Success in this role requires strong attention to detail, customer service skills, and the ability to manage multiple systems and priorities.

Location: Remote OR Hybrid if within 50 miles of an office location (Dallas, TX, Boca Raton, FL, Atlanta, GA, or San Diego, CA)

Key Responsibilities

• Partner with Account Managers to support client reporting, metrics, and operational requirements
• Create, update, hold, and cancel requisitions within the CRM system
• Perform applicant tracking system (ATS) reconciliation and maintain data accuracy
• Prepare client-facing and internal reports, including executive presentations, Quarterly Business Reviews (QBRs), Annual Business Reviews (ABRs), and Service Level Agreement (SLA) reporting
• Track and maintain weekly, monthly, and annual operational and revenue metrics using CRM and Power BI tools
• Reconcile billing files and assist in ensuring invoice accuracy
• Conduct audits related to revenue, placements, requisitions, commissions, candidate activity, and other operational metrics
• Coordinate credentialing requests between clients and AMN Healthcare team members
• Support recruiters with administrative activities throughout the recruitment lifecycle
• Post, update, and maintain job advertisements for priority openings
• Coordinate pre-employment documentation in accordance with AMN Healthcare and client requirements
• Support administrative and marketing initiatives as needed
• Maintain candidate records and move candidates appropriately within recruitment systems
• Remain current on departmental policies, procedures, and process updates
• Provide training and mentorship to new Recruitment Coordinators when requested by leadership

Education & Years of Experience

• Associate's Degree or equivalent combination of education and relevant work experience
• Minimum of one year of experience in a customer service, administrative support, or related support role
• Working knowledge of Microsoft Excel
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and maintain accurate records
• Effective written and verbal communication skills

Preferred Qualifications

• Experience performing data analysis and reporting
• Advanced Microsoft Excel and PowerPoint skills
• Strong customer service and phone-based support experience
• Recruitment, staffing, or talent acquisition experienceExperience working with ATS, CRM, Power BI, or similar workforce systems

Key Skills

• Reporting and analytics
• Data accuracy and auditing
• Applicant Tracking Systems (ATS)
• Customer service
• Microsoft Excel and PowerPoint
• CRM management
• Administrative coordination
• Communication and collaboration
• Organization and time management
• Attention to detail

Work Environment / Physical Requirements

Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect
• Passion
• Continuous Improvement
• Trust
• Customer Focus
• Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care.

AMN Healthcare is an equal opportunity employer.

Pay Rate

$18.25 - $21.50 Hourly

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.

Please ask your recruiter for more information.