Recruitment and Engagement Manager

Home Instead - Nashville; Brentwood (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Home Instead Nashville is seeking a Recruiter to source top Care Professional talent through online posts, walk-ins, and community networking, while coaching and conducting annual reviews of the Care Professional team.

The role involves building relationships, maintaining records, coordinating schedules, and driving recruitment strategies in alignment with Home Instead standards and core values of love and service.

Qualifications

• Associate's Degree in a business-related field or equivalent experience.
• 2 years of experience recruiting top talent required.
• Excellent verbal and written communication skills with the ability to listen effectively.
• Ability to work independently and maintain confidentiality of information.
• Effective interpersonal skills while building relationships easily and naturally.
• Sound judgment and good decision-making.
• Demonstrated discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures.
• Demonstrated complex problem-solving with the ability to organize and prioritize work.
• Successful networking skills.
• Professional appearance and demeanor.
• Sales & results driven.
• Sense of urgency while meeting deadlines.
• Self-motivated.
• Strategic thinker.

Responsibilities

• Answer each employment inquiry in a friendly, professional, and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community, while identifying key recruitment sources.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following Home Instead Standards; conduct reference checks, criminal background and motor vehicle checks, and drug screens on all Care Professionals.
• Maintain all employment records including but not limited to Form I-9, W-4, etc in our applicant tracking system.
• Develop engagement strategies to promote Care Professional retention and satisfaction.
• Schedule and conduct Care Professional annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution.
• Work in partnership with the Scheduling Department to coordinate Care Professional schedules with an emphasis on creating high-quality matches and extraordinary relationships.
• Meet expectations with respect to critical metrics, such as Care Professional utilization, turnover, etc.
• Monitor, mediate, and log all client and Care Professional activity utilizing the software system.
• Help plan and successfully execute all Care Professional meetings.
• Ensure Care Professional availability optimization and utilization of Care Professional hours.
• All other duties as assigned.

Skills

Recruitment

Communication

Confidentiality

Interpersonal skills

Judgment & decision making

Problem solving

Networking

Sales & results driven

Strategic thinking

Self-motivation

Education

Associate's Degree in business-related field

Tools

Applicant Tracking System

Job description

About Us

Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes.

At the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.

About the Role:

If you have a passion to help others and are looking to make a difference every day, then Home Instead has an opportunity for you!

We Care Senior Care is seeking a Recruiter for our Nashville location. This dynamic person will be focused on recruiting top Care Professional talent through on-line posts, walk‑ins, community networking and other methods. The Recruiter is also responsible for managing the Care Professional team through one‑on‑one coaching and annual reviews.

As the face of Home Instead in the community, this team member must demonstrate our core value, Love (v), in all interactions with internal and external customers and staff: patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty and commitment.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off- vac, holidays and birthday
• Referral program
• Vision insurance

Responsibilities:

• Answer each employment inquiry in a friendly, professional, and knowledgeable manner
• Develop and implement new recruitment strategies online and within the community, while identifying key recruitment sources
• Schedule and conduct applicant interviews in an efficient and professional manner
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle checks, and drug screens on all Care Professionals
• Maintain all employment records including but not limited to Form I‑9, W‑4, etc in our applicant tracking system.
• Develop engagement strategies to promote Care Professional retention and satisfaction
• Schedule and conduct Care Professional annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution
• Work in partnership with the Scheduling Department to coordinate Care Professional schedules with an emphasis on creating high-quality matches and extraordinary relationships
• Meet expectations with respect to critical metrics, such as Care Professional utilization, turnover, etc.
• Monitor, mediate, and log all client and Care Professional activity utilizing the software system
• Help plan and successfully execute all Care Professional meetings
• Ensure Care Professional availability optimization and utilization of Care Professional hours
• All other duties as assigned

Minimum Qualifications:

• Associate's Degree in a business‑related field or equivalent experience
• 2 years of experience recruiting top talent required
• Excellent verbal and written communication skills with the ability to listen effectively
• Ability to work independently and maintain confidentiality of information
• Effective interpersonal skills while building relationships easily and naturally
• Sound judgment and good decision‑making
• Demonstrated discretion, integrity, and fair‑mindedness consistent with office standards, practices, policies, and procedures
• Demonstrated complex problem‑solving with the ability to organize and prioritize work
• Successful networking skills
• Professional appearance and demeanor
• Sales & results driven
• Sense of urgency while meeting deadlines
• Self‑motivated
• Strategic thinker

We Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer.