Recruiting Ops Systems Lead — Enablement & Automation

Showcify, Inc.; San Francisco (CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Relocation support

Hybrid work model

SF office amenities

Job summary

OpenAI is seeking a Systems & Enablement Lead, Recruiting Operations in San Francisco to drive improvements across recruiting processes, systems, and enablement. You will own projects from discovery to adoption, partner with Recruiting leaders and People Systems, and lead scalable changes that improve effectiveness and reliability.

You will balance detailed systems work with user support, documentation, training, and change communication, while leveraging data to monitor health and drive

Qualifications

• 5+ years of experience in recruiting operations, HR systems, people technology, or related roles.
• Hands-on experience administering an ATS (Ashby strongly preferred).
• Strong understanding of recruiting workflows, offers, and hiring data.
• Ability to balance detailed systems work with user support and enablement.
• Strong communication and stakeholder partnership skills.
• Comfort working in fast-moving, evolving environments.
• Highly detail-oriented, with strong operational discipline and a commitment to accuracy and consistency.

Responsibilities

• Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.
• Owning enablement for operational workflow changes, including documentation, training, office hours, and change communication.
• Supporting offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling.
• Identifying recurring support themes and driving fixes through process changes, documentation improvements, automation, or handoff to People Systems.
• Partnering closely with recruiters, coordinators, People Systems, and cross functional stakeholders to improve workflow usability and reliability.
• Using data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
• Evaluating practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.

Skills

Recruiting operations

ATS administration

HR systems

Stakeholder management

Process improvement

Data analysis

Documentation

Training

Communication

Tools

Ashby ATS

Job description

OpenAI is seeking a Systems & Enablement Lead, Recruiting Operations in San Francisco to drive improvements across recruiting processes, systems, and enablement. You will own projects from discovery to adoption, partner with Recruiting leaders and People Systems, and lead scalable changes that improve effectiveness and reliability.

You will balance detailed systems work with user support, documentation, training, and change communication, while leveraging data to monitor health and drive