Recruiting Operations Lead – Scale Hiring Systems

Chaos, Inc.; El Segundo (CA); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401k match

Free daily lunch

Unlimited PTO

Job summary

CHAOS Industries in the Los Angeles area is seeking a Recruiting Operations Manager to own the infrastructure and logistics powering our hiring engine. You will lead Recruiting Coordinators, drive process improvements, and ensure every touchpoint in the candidate journey is seamless and scalable.

You will manage a team, optimize ATS and recruiting tools, and design interview training and scorecards in partnership with HR.

Qualifications

• 5+ years of experience in recruiting operations, HR operations, or a closely related field
• 2+ years of people management experience
• Deep familiarity with Greenhouse (ATS) and recruiting tech stacks
• Strong process orientation with the ability to design and implement end-to-end solutions
• Experience designing or improving interview frameworks or scorecards
• Highly organized with attention to detail and ability to manage multiple workstreams
• Clear, direct communicator across functions and levels

Responsibilities

• Directly manage and develop a team of Recruiting Coordinators
• Own and improve recruiting coordination workflows from scheduling to onboarding
• Maintain, administer, and optimize recruiting systems and tools (ATS and beyond)
• Lead the design and iteration of interview training programs and scorecards
• Partner with Recruiting to build and standardize communications (email templates, messaging)
• Evaluate, implement, and manage new recruiting tools and technologies
• Identify process gaps and drive cross-functional improvements
• Develop and track operational metrics to measure performance and inform improvements
• Work 3 days/week onsite at the El Segundo, CA office

Job description

CHAOS Industries in the Los Angeles area is seeking a Recruiting Operations Manager to own the infrastructure and logistics powering our hiring engine. You will lead Recruiting Coordinators, drive process improvements, and ensure every touchpoint in the candidate journey is seamless and scalable.

You will manage a team, optimize ATS and recruiting tools, and design interview training and scorecards in partnership with HR.