Recruiting Operations Manager Strategy & Ops

Front Door Defense; El Segundo (CA); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401k match

Free daily lunch

No meeting Fridays

Unlimited PTO

Job summary

CHAOS Industries is seeking a Recruiting Operations Manager to own the hiring infrastructure and logistics. You will lead a team of Recruiting Coordinators, optimize workflows from scheduling to onboarding, and ensure data integrity across systems.

The role sits at the intersection of people, process, and tech, enabling rapid, scalable talent acquisition. You will design interview frameworks, partner with HR, and drive cross-functional improvements.

Qualifications

• 5+ years in recruiting operations, HR operations, or related field.
• 2+ years in people management, developing coordinators or ops specialists.
• Deep familiarity with Greenhouse and recruiting tech stacks; system admin experience.
• Strong process orientation; identify inefficiencies and implement solutions end-to-end.
• Experience designing or improving interview frameworks and scorecards.
• Highly organized with attention to detail and multi-workstream management.
• Clear, direct communicator across functions and levels.

Responsibilities

• Directly manage and develop a team of Recruiting Coordinators; ensure high performance.
• Own and improve recruiting coordination workflows from scheduling to onboarding.
• Maintain and optimize recruiting systems and tools; ensure data integrity.
• Lead interview training programs and scorecard frameworks with Recruiting/HR.
• Develop recruiting communications, email templates and candidate messaging.
• Evaluate, implement, and manage new recruiting tools to boost efficiency.
• Collaborate with HR, Recruiting and stakeholders to close process gaps.
• Develop and track operational metrics to measure performance and drive improvements.
• Work 4-5 days onsite at Hawthorne, CA office.

Skills

Recruiting operations

People management

Greenhouse ATS

HR operations

Process improvement

Interview frameworks

Cross-functional collaboration

Data analysis

Tools

Greenhouse (Admin)

LinkedIn Recruiter

HRIS

Job description

Recruiting Operations Manager

Build and scale CHAOS Industries' recruiting operations to hire top talent rapidly

Location: El Segundo, California

Compensation: $140,000 - 170,000 USD / year

About The Role

Recruiting Operations Manager

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today's realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries' products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.

CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London.

Role Overview

We are seeking a Recruiting Operations Manager to own the infrastructure and logistics that power our hiring engine. You'll lead a team of Recruiting Coordinators, drive process improvements, and ensure every touchpoint in the candidate journey is seamless and scalable. This role sits at the intersection of people, process, and systems and is critical to our ability to hire exceptional talent at speed. If you're energized by operational excellence and thrive in a fast-moving environment, we want to hear from you.

Responsibilities

• Directly manage and develop a team of Recruiting Coordinators, ensuring high performance, and smooth day-to-day recruiting logistics
• Own and continuously improve recruiting coordination workflows, from scheduling and offer logistics to onboarding handoffs
• Maintain, administer, and optimize recruiting systems and tools (ATS and beyond), ensuring data integrity and system health
• Lead the design and iteration of interview training programs and scorecard frameworks in partnership with Recruiting and HR
• Partner with Recruiting to build, update, and standardize recruiting communications, including email templates and candidate-facing messaging
• Partner with Recruiting to evaluate, implement, and manage new recruiting tools and technologies to improve team efficiency
• Partner with HR, Recruiting, and business stakeholders to identify process gaps and drive cross-functional improvements
• Develop and track operational metrics to measure team performance and inform continuous improvement efforts
• Work 4-5 days onsite out of our office in Hawthorne, California

Minimum Requirements

• 5+ years of experience in recruiting operations, HR operations, or a closely related field
• 2+ years of people management experience, with a track record of developing high-performing coordinators or ops specialists
• Deep familiarity with Greenhouse (ATS) and recruiting tech stacks; hands-on experience with system administration and configuration
• Strong process orientation; you can identify inefficiencies, design solutions, and execute implementation end-to-end
• Experience designing or improving interview frameworks, scorecards, or structured hiring programs
• Highly organized with exceptional attention to detail and the ability to manage multiple workstreams simultaneously
• Clear, direct communicator who builds trust quickly across functions and levels

Preferred Requirements

• Experience with Greenhouse (admin-level), LinkedIn Recruiter, or similar enterprise recruiting tools
• Familiarity with HRIS systems and recruiting/HR data workflows
• Experience in a high-growth startup or tech environment
• Comfort operating with ambiguity and building programs from the ground upStrong analytical mindset; comfortable using data to drive decisions and present insights to stakeholders

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional Benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, 'No meeting Fridays', unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 250 employees and counting across 5 global offices

Salary range: $140,000 - $170,000

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.