Recruiting Operations Lead — Automation & Pipeline Strategy

Mercor; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

$15K relocation bonus (for moving toNY

$10K housing bonus (if within 0.5 mi)

$1.5K monthly meals stipend

Free Equinox membership

$200 monthly laundry reimbursement

$200 monthly wellness reimbursement

Health, Dental, Vision insurance

401(k) with company match

Job summary

Mercor NYC is seeking a Recruiting Operations Specialist to own the core hiring workflow, from scheduling to on-sites, and to automate where possible. You will work with the Head of Talent and hiring managers across engineering and operations in New York City, five days a week, contributing to a fast-moving, high-growth team.

You will build robust candidate experiences, manage Ashby data integrity, and create scalable processes that improve time-to-hire, interview load, and offer outcomes, while

Qualifications

• 3+ years of experience in project management, recruiting operations, HR operations, or similar roles
• Fluent in an ATS (we use Ashby) and fast on unfamiliar tools
• You already use AI daily and have built something with it
• Exacting attention to detail. You triple-check the time zone before you send the invite
• You treat inefficiency as a personal problem. When something breaks twice, you fix the cause instead of the instance
• Clear, direct writing — with candidates, with hiring managers, and in your Ashby notes
• High ownership. You close loops without being asked to

Responsibilities

• Run candidate interview experience end to end — screens, take-homes, virtual loops, and full-day onsites — across multiple teams
• Manage complex scheduling across candidates, interviewers, and hiring managers, and absorb reschedules and conflicts before they reach the candidate
• Treat interviewer capacity as a metric you own rather than a constraint you work around: track load, flag saturation before it slows a pipeline, and help scale the interviewer pool as volume grows
• Own candidate data in Ashby — stages, tags, scorecards, written rationale — so the pipeline is trustworthy enough to make decisions from
• Build the checks rather than the cleanup: automated exception reports that surface missing feedback, stalled candidates, and inconsistent stage data before anyone notices manually
• Turn pipeline data into reporting hiring managers actually use — time-to-schedule, funnel conversion, interviewer load, offer outcomes
• Be the person candidates remember, at every stage — clear, fast, and human
• Automate the prep, not the warmth: interviewer packets, candidate prep, and follow‑ups that fire on the right trigger without anyone remembering to send them
• Own post‑offer coordination and the handoff into onboarding
• Run Superdays, candidate dinners, and networking events end to end — logistics, travel, comms, day‑of execution
• We’ll partner to make the onsite a reason someone signs
• Find the most repetitive work on the team and remove it — with automations, LLM workflows, Ashby’s API, or whatever gets there fastest
• Codify what our best recruiters do by hand into prompts, templates, and workflows the whole team can use
• Help us answer a question we can’t answer yet: which of our interview stages actually predict who succeeds here. We score every evaluative round 1–4 with written rationale, and nobody has tied those scores to on‑the‑job performance. That project is yours if you want it.

Skills

3+ years experience in PM/Recruiting

ATS (Ashby)

AI daily use

Attention to detail

Ownership

Clear writing

Problem-solving

Tools

Ashby

Zapier

SQL

Job description

Mercor NYC is seeking a Recruiting Operations Specialist to own the core hiring workflow, from scheduling to on-sites, and to automate where possible. You will work with the Head of Talent and hiring managers across engineering and operations in New York City, five days a week, contributing to a fast-moving, high-growth team.

You will build robust candidate experiences, manage Ashby data integrity, and create scalable processes that improve time-to-hire, interview load, and offer outcomes, while