Recruiting Manager

Happy to Help Caregiving - Eastern Cleveland; Willoughby (OH); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Benefits eligibility is determined by

Job summary

Happy to Help Caregiving in Willoughby, Ohio is seeking a full-time Recruiting Manager for our East Cleveland office. You will source, screen and onboard caregivers to meet client and staffing needs, coordinating interviews and keeping branch leaders informed throughout the process.

This office-based role requires strong organization, clear communication by phone, text and email, and the ability to manage multiple candidates and steps with follow-through.

Qualifications

• Strong organization and communication skills.
• Able to manage multiple candidates and steps at once.
• Experience with online systems, spreadsheets, scheduling tools and communication platforms.
• Ability to maintain confidentiality and protect information.
• Direct home care experience is helpful but not required.

Responsibilities

• Source and follow up with caregiver candidates.
• Screen applicants and coordinate interviews.
• Support onboarding, background checks, I-9/E-Verify steps and orientation readiness.
• Maintain recruiting records and update branch leadership on progress.
• Protect confidential information and escalate concerns when needed.

Skills

Organization

Communication skills

Multi-candidate management

Confidentiality

Attention to detail

Scheduling tools

Online systems

Spreadsheets

Tools

Spreadsheets

Scheduling tools

Communication platforms

Online systems

Job description

Full-Time Recruiting Manager

Happy to Help Caregiving is hiring a Full-Time Recruiting Manager for our East Cleveland office in Willoughby, Ohio. You will help the local office hire and onboard caregivers to meet client and staffing needs by sourcing candidates, screening applicants, coordinating interviews and onboarding, and keeping candidates and branch leaders informed.

The Role

This is a full-time, office-based position for someone who is organized, dependable, comfortable communicating by phone, text and email, and able to manage multiple candidates and hiring steps with consistent follow-through. Direct home care experience is helpful but not required.

What You Will Do

Candidate Sourcing and Follow-Through

• Source and follow up with caregiver candidates.
• Keep applicants informed and supported throughout the hiring process.
• Manage candidate communication and next steps so follow-up stays organized and timely.

Screening and Interview Coordination

• Screen applicants and coordinate interviews.
• Keep candidate statuses and recruiting records accurate and current.
• Communicate hiring progress and staffing needs with branch leadership.

Onboarding and Compliance Support

• Support hiring, onboarding, background checks, I-9/E-Verify steps, and orientation readiness.
• Protect confidential candidate, caregiver, client and company information.
• Escalate compliance, safety, privacy or hiring concerns when additional support is needed.

Documentation and Branch Communication

• Maintain organized recruiting records and candidate status updates.
• Partner with branch leadership and Staffing to support current and future hiring needs.
• Follow company hiring procedures and communicate open items that need follow-up.

What We Are Looking For

• Strong organization, follow-through and communication skills.
• Ability to manage multiple candidates and hiring steps at once.
• Comfort using online systems, spreadsheets, scheduling tools and communication platforms.
• Good judgment, professionalism and the ability to maintain confidentiality.
• Experience in recruiting, interviewing, staffing, onboarding, home care, healthcare administration, customer service, operations or call center work is helpful.
• Direct home care experience is helpful but not required.

Requirements

• Full-time availability for an office-based position in Willoughby, Ohio.
• Professional communication, attention to detail and consistent follow-through.
• Ability to maintain accurate records and protect confidential information.
• Completion of applicable pre-employment checks and company hiring requirements.

Work Setting and On-Contact Participation

This is a full-time, office-based role. Limited scheduled after-hours or weekend recruiting and staffing support may be assigned by the Executive Director. The office will confirm the regular schedule and assigned coverage expectations.

This role is not required to physically cover caregiver shifts.

Compensation and Benefits

This is a full-time, salaried position paid at $43,000 per year , according to the company's regular payroll schedule.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Benefits eligibility is determined by company policy, plan documents, employment status, hours worked and applicable law.

Hiring Process

The hiring process includes application review, a screening interview, a final interview and completion of applicable company hiring requirements.

Equal Employment Opportunity and Accommodation Statement

Happy to Help Caregiving is an equal opportunity employer. We consider qualified applicants without regard to protected status under applicable law.

Applicants who need a reasonable accommodation for the application or interview process may request assistance through the company contact listed in the job posting.

Closing

If you enjoy connecting with people, staying organized and helping a local care team grow, we encourage you to apply for our Full-Time Recruiting Manager position. Your communication and follow-through will help caregivers move through hiring and help the office build a dependable team.

About Happy to Help Caregiving

Happy to Help Caregiving provides compassionate, non-medical in-home care that helps older adults, veterans, and other clients remain safe, comfortable, and independent at home. We support families through companionship, personal care, respite care, and veteran-focused services with dignity, respect, and dependable support.

We believe dependable care starts with a strong local team. We value leaders who communicate clearly, follow through, support caregivers, and keep client service at the center of daily decisions.