Recruiting Manager

HR Jobs; Sullivan (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Innovative Staff Solutions, based in Sullivan, IL, is seeking a full-time Recruiting Center Manager to oversee recruiting operations across 20+ locations. You will lead a Call Center team, drive performance, and ensure timely hiring through screening, scheduling, and precise documentation.

You will manage candidate communications, provide feedback, and coordinate scheduling and interviews while maintaining compliance and high service levels.

Qualifications

• Education: 4-year degree or equivalent experience.
• Customer service: At least 4 years of customer service experience.
• Skills and working style: Detail-oriented, organized, multitask and manage time in a fast-paced environment.
• Computer proficiency: Microsoft Office products.
• Communication: Excellent written and verbal communication.
• Preferred experience: Recruitment, call center operations, or administrative support.
• Scheduling/typing: Proficient with Office and scheduling software; typing ~40 WPM.
• Leadership: Leadership experience preferred; 2 years preferred.
• Dependability: Dependable and flexible.

Responsibilities

• Hire, train, coach, and develop a team of Call Center Specialists while promoting trust, accountability, and teamwork.
• Provide performance feedback and address employee relations matters as needed.
• Source, screen, and process candidates for opportunities across 20+ locations.
• Process background screenings and support timely hiring decisions.
• Proactively engage candidates through outreach and database recruiting.
• Track applicant flow and hiring priorities across locations.
• Coordinate recruiting activities to support branch staffing.
• Act as a central communication resource between offices, candidates, and internal teams.
• Manage call, text, and voicemail platforms for timely responses.
• Coach team on professional communication and customer service best practices.
• Coordinate and manage interview schedules for 20+ offices.
• Maintain documentation within HRIS and other recruiting systems.
• Ensure records and employment docs are complete and compliant.

Skills

Detail-oriented

Organized

Multitask

Communication

Education

4-year degree or equivalent experience

Tools

Microsoft Office

HRIS

Scheduling software

Job description

This full-time Recruiting Center Manager role supports candidate placement with client staffing needs across multiple locations. You will oversee recruiting operations, team performance, and day-to-day candidate communication while ensuring timely hiring through coordinated screening, scheduling, and documentation.

Location and Schedule

• Work location: Sullivan, IL (onsite)
• Job type: Full-time
• Work availability: Monday through Friday from 8:00am to 5:00pm, with overtime at 7:00am or as needed

Compensation

• Salary: USD 45,000 - 55,000 per year
• Pay: Competitive pay of $45,000 - $55,000 annually

Key Responsibilities

• Hire, train, coach, and develop a team of Call Center Specialists while promoting a culture grounded in trust, accountability, and teamwork
• Provide performance feedback, hold team members accountable, and address employee relations matters as needed
• Source, screen, and process candidates for opportunities across 20+ locations
• Process background screenings and help support timely hiring decisions to meet client staffing needs
• Proactively engage candidates through outreach and database recruiting efforts
• Track applicant flow, workforce availability, and evolving hiring priorities across all locations
• Coordinate recruiting activities to support branch staffing and maintain operational alignment
• Act as a central communication resource between offices, candidates, and internal teams
• Manage call, text, and voicemail platforms to support exceptional response times and candidate experiences
• Coach team members on professional communication and customer service best practices
• Coordinate and manage interview and appointment schedules for 20+ offices
• Maintain accurate, timely documentation within the HRIS and other recruiting systems
• Ensure hiring records, candidate information, and employment documentation are complete and compliant

Required and Preferred Qualifications

• Education: 4-year degree or equivalent experience
• Customer service: At least 4 years of customer service experience
• Skills and working style: Detail-oriented, organized, and able to work efficiently despite interruptions; able to multitask and manage time effectively in a fast-paced environment
• Computer proficiency: Proficiency in Microsoft Office products
• Communication: Excellent communication skills, written and verbal
• Preferred experience: Recruitment, call center operations, or administrative support
• Scheduling and typing: Proficient with Microsoft Office and scheduling software; average typing skill of 40 WPM
• Leadership: Prior experience in a leadership role with proven success preferred; 2 years preferred
• Dependability: Dependable and flexible

Technologies Used

• Microsoft Office
• HRIS
• Scheduling software

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

EEO Statement

Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.

Application Question

Are you available to work Monday through Friday from 8:00am to 5:00pm with overtime at 7:00am or as needed?