Recruiter I

SERCO OF TEXAS - GULF COAST; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

SERCO OF TEXAS - GULF COAST is seeking a Recruiter I to connect job seekers with entry-level roles across the Gulf Coast. You will build employer partnerships, support work readiness, and streamline job matching within Workforce Solutions.

Responsibilities include running recruitment events, coaching applicants, and promoting wraparound services while maintaining compliance and data accuracy.

Qualifications

• Education requirements: Associate’s degree in HR, business, social services, or related field; high school diploma with 2 years related experience acceptable.
• Experience: 1 year in recruitment or workforce development; 3–5+ years for mid/senior roles.
• Must maintain confidentiality and comply with program standards.
• Travel locally for employer site visits and events.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Establish and maintain relationships with employers hiring for entry-level positions.
• Collaborate with career office staff to identify job-ready customers.
• Conduct hiring events and recruitment days.
• Promote wraparound services to support employment outcomes.
• Assist customers with applications and interview prep.
• Monitor job market trends and communicate needs to internal teams.
• Document matches and placements in case management systems.
• Source candidates and conduct site visits as needed.
• Reach out to potential candidates and ask targeted questions.
• Follow up with employers after referrals.
• Use various resources to identify candidate pools.
• Document initial and ongoing employer contacts in WorkInTexas.

Skills

Data entry accuracy

Interpersonal communication

Structured interviews

Microsoft Office

Recruitment pipelines

Bilingual (English/Spanish)

Education

Associate degree in HR or related field

Bachelor's degree preferred

High school diploma or GED with 2 years related experience

Tools

WorkInTexas.com

LinkedIn Recruiter

Microsoft Office

Job description

Summary

The Recruiter I connects job seekers with immediate employment opportunities in essential, entry-level occupations across the Gulf Coast region. This position builds partnerships with employers offering positions in sectors such as retail, hospitality, food service, warehousing, and light industrial work. The Recruiter works within the Workforce Solutions system to streamline job matching, promote work readiness, and improve labor force participation.

Key Responsibilities

• Establish and maintain strong relationships with employers that regularly hire for entry-level positions

• Collaborate with career office staff to identify job-ready customers and support placement efforts

• Conduct frequent hiring events, employer spotlights, and recruitment days in career offices and community locations

• Promote wraparound services (e.g., child care, transportation, financial aid) to support successful employment outcomes

• Assist customers in navigating applications and preparing for interviews with practical coaching and basic skills assessments

• Monitor job market trends and communicate real-time entry-level labor demands to internal teams

• Document job matches and placements in case management systems; ensure performance measures are met or exceeded

• Provide targeted outreach to historically underserved populations and ensure equitable access to employment

• Source candidates who can clearly communicate their qualifications, understand what the job entails, and are ready to work

• Perform employer site visits as needed

• Contact potential job candidates with details about the job opening and ask a variety of targeted questions to determine if the candidate is a good fit for the role and the company

• Use communication skills to identify candidates that demonstrate traits such as punctuality, reliability, dedication, collaboration, and a willingness to acquire new skills and perform non-standard duties as needed

• After referring a sufficient number of qualified candidates, the recruiter will follow up with the employer to update him/her on the actions taken, respond to any additional requests and will ask for feedback

• Utilize alternate resources, such as the unemployment insurance report, social media, professional organizations, university/college placement offices, online sites, and other Workforce Solutions staff members to identify potential pools of qualified candidates

• Use WorkInTexas to document initial and ongoing employer contacts as well as presentations of candidates to the employer and any feedback obtained throughout and after the process

Minimum Qualifications

Education: Associate’s degree in human resources, business, social services, or related field. High school diploma/GED with two (2) years of directly related experience may substitute. A bachelor’s degree is preferred for advanced-level positions.

Experience: Minimum of one (1) year of experience in recruitment, workforce development, talent acquisition, or related program support. Progressively more experience (3–5+ years) required for mid- and senior-level recruiter roles.

Skills & Abilities

• Accuracy in data entry, documentation, and candidate tracking.

• Strong interpersonal and communication skills for working with diverse job seekers, employers, and community partners.

• Ability to conduct structured interviews, assess candidate qualifications, and manage recruitment pipelines.

• Proficiency with Microsoft Office and ability to learn and use workforce systems (e.g., WorkInTexas.com, LinkedIn Recruiter).

• Ability to manage multiple tasks, meet deadlines, and work both independently and as part of a team.

Other Requirements

• Must maintain confidentiality and follow federal/state program compliance standards.

• Ability to travel locally for employer site visits and hiring events as needed.

• Bilingual (English/Spanish) preferred.

SPECIAL REQUIREMENTS

1. Must possess and provide a valid Texas Driver’s License and Automobile Liability Insurance as required by the State of Texas.
2. Must have access to reliable transportation in order to travel within service area.

Physical demands and work environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

1. PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area.
2. WORK ENVIRONMENT: Fast-paced, demanding both, physically and mentally, and in constant communication.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.