Recruiter

Honor Health Network; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Insurance

Paid Time Off (PTO) & Sick Days

Paid Legal Holidays

Generous 401(k) Retirement Fund

Weekly Paychecks

Supportive Team Environment

Office Events

Employee Discount Program

Job summary

Exciting Homecare Agency in New York is hiring a bilingual Recruiter to recruit caregivers/HHAs across our New York locations, and to perform a variety of administrative, clerical and recruiting tasks.

The Recruiter is a customer-oriented service representative. They are patient, empathetic, and passionately communicative. They love to talk. The target is to ensure excellent service standards, respond efficiently to caregiver inquiries and maintain high customer satisfaction.

Qualifications

• Must be fluent in Spanish.
• Proven customer support experience or client service.
• Strong phone handling skills and active listening.
• Customer orientation and ability to adapt to different characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Computer skills: 1 year (Required).
• Customer service: 2 years (Required).

Responsibilities

• Recruit caregivers.
• Phone screen potential hires.
• Manage incoming calls from staff and potential staff.
• Share the benefits of joining our team.
• Take the extra mile to engage caregivers.
• Provide accurate, valid and complete information using the right methods/tools.
• Follow communication procedures, guidelines and policies.
• Keep records of interactions, process accounts and file documents.
• Attract suitable candidates through databases, online employment forums, social media, etc.
• Assist in the coordination of the caregiver orientation.
• Process prospective applicants’ following compliance requirements.

Skills

Outgoing personality

Customer support experience

Phone handling and active listening

Customer orientation and adaptability

Excellent communication & presentation

Time management & multi-tasking

Education

High school or equivalent

Job description

Work with some of the most fun people you'll ever meet!!! Amazing office, meaningful work, great benefits!

Exciting Homecare Agency is looking to hire a bilingualRecruiterto recruit caregivers/HHAs across our New York locations, and to perform a variety of administrative, clerical and recruiting tasks.

TheRecruiteris a customer-oriented service representative. They are patient, empathetic, and passionately communicative. They love to talk. The target is to ensure excellent service standards, respond efficiently to caregiver inquiries and maintain high customer satisfaction.

Our mission is to offer quality care to our clients, and to provide for them a loving and compassionate environment, attending carefully to their physical, spiritual, and emotional needs.

Why Join Us:

We offer a supportive work environment where your contributions are valued. We provide competitive benefits and the opportunity to grow professionally in the healthcare industry.

What We Offer:

• Health Insurance
• Dental & Vision Insurance
• Paid Time Off (PTO) & Sick Days
• Paid Legal Holidays
• Generous 401(k) Retirement Fund
• Weekly Paychecks
• Supportive Team Environment
• Office Events
• Employee Discount Program

Your Role, as our Recruiter, you’re responsible for the following:

• Recruit caregivers.
• Phone screen potential hires.
• Manage incoming calls from staff and potential staff.
• Share the benefits of joining our wonderful team.
• Take the extra mile to engage caregivers.
• Provide accurate, valid and complete information by using the right methods/tools.
• Follow communication procedures, guidelines and policies.
• Keep records of interactions, process accounts and file documents.
• Attract suitable candidates through databases, online employment forums, social media, etc.
• Assist in the coordination of the caregiver orientation.
• Process prospective applicants’ following compliance requirements.

What We’re Looking For:

• Must be fluent in Spanish.
• Outgoing, friendly & inviting personality.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Computer skills: 1 year (Required)
• Customer service: 2 years (Required)

Language:

• Spanish (Required)

Work Location:

In person