Recreation Supervisor – Aquatics

City of Appleton; Appleton (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative municipal organization is looking for a passionate Recreation Supervisor to enhance community engagement through diverse recreation programs. This role focuses on aquatics and supports various activities, ensuring safety and enjoyment for all participants. As a leader, you will oversee operations, train staff, and foster a collaborative environment. If you are enthusiastic about recreation and community service, this is a fantastic opportunity to make a meaningful impact in Appleton.

Benefits

Flexible Schedule

Professional Development Opportunities

Community Engagement Activities

Health Benefits

Qualifications

• Bachelor's degree in Recreation Management or related field required.
• Three years of supervisory experience in recreation programs.

Responsibilities

• Lead operations of outdoor aquatic centers and swim lesson programs.
• Plan and implement recreation activities and manage staff.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Customer Service

Education

Bachelor's Degree in Recreation Management

Certified Aquatic Facility Operator (AFO)

Certified Park and Recreation Professional (CPRP)

American Red Cross Lifeguard Instructor (LGI)

Tools

General Office Equipment

Computer Applications

Job description

The City of Appleton is seeking an enthusiastic and driven professional to join our team as a Recreation Supervisor. This position will primarily focus on aquatics while also supporting a variety of recreation programs, including winter recreation, youth sports, and enrichment-focused activities.

In this exciting role, you’ll lead the operations of two outdoor aquatic centers, two high school pools (seasonally), and our year-round swim lesson program. As a key leader in our Recreation Division, you’ll help shape and grow a wide range of recreation and leisure opportunities for our community.

We’re searching for someone who is team-oriented, innovative, and passionate about making a difference—someone who thrives on creating inclusive and engaging programs for people of all ages and abilities. We’re looking for someone with strong leadership, a team-focused mindset, and a genuine passion for recreation to help us serve the Appleton community.

Essential Job Functions

• Responsible for planning, organizing, scheduling, coordinating and implementing recreation activities, classes, and events.
• Responsible for the recruiting, training, supervising, scheduling and evaluating of part time, seasonal staff and volunteers to operate and manage recreation division programs.
• Provides program evaluations and reports through regular personal observation, employee and participant feedback.
• Evaluates risk management concerns related to all programming to ensure safe, clean and attractive facilities for participants.
• Assists in preparation and monitoring of budget specific to assigned program areas. All financial reports to be current, accurate and consistently reliable maximizing service cost recovery.
• Establishes and maintains a customer focused approach for recreation programming.
• Displays innovative and creative ideas and methods for the service delivery of recreation programs.
• Facilitates meetings with other community leisure service providers to address appropriate community recreation programming needs.
• Works with all Parks, Recreation and Facilities Management Department management/supervisory staff in a team environment.
• Responds to questions, comments and complaints from participants and/or the public regarding programs and activities.
• Develop short and long range program plans based upon ongoing community needs assessments and program evaluations.
• Maintains regular punctual and predictable attendance, works overtime and extra hours as required.

Other Job Functions

• Responsible for securing and scheduling recreation facilities related to assigned program areas.
• Maintains inventory, orders and distributes recreation supplies and equipment needed for recreation/special event program areas.
• Assists with the facilitation of promotion/marketing of designed recreation programs/special event to increase public awareness and participation.
• Assists with formal and informal staff/volunteer recognition.
• Attends seminars, workshops and classes to enhance existing skill, acquire new skills and share relevant information to related staff.

A bachelor’s degree in Recreation Management or a related field, with at least three years of supervisory experience; or any equivalent combination of experience and training. Ability to obtain Certified Aquatic Facility Operator (AFO) certification within six months of hire is required. Certified Park and Recreation Professional (CPRP) and American Red Cross Lifeguard Instructor (LGI) certifications are preferred.

Methods and problem solving in recruitment, training, placement, supervision, evaluation and retention of part-time, seasonal staff.

• Knowledge of recreation management principals and theory of municipal parks and recreation services.
• Maintaining a high level of personal leadership, organization skills and the ability to multi-task.
• Establishing and maintaining effective working relationships with co-workers, associates, and the public, and handling difficult situations in a tactful manner.
• Communicate effectively, verbally and in writing.
• Preparing clear, sound accurate and informative reports
• Coordinating the establishment and maintenance of appropriate records and files.
• Computer applications and use of general office equipment.
• Flexibility to schedule and supervise evening and weekend programs and meetings.
• Knowledge of first aid and safety in application to recreation activities.
• Possess and maintain a valid Wisconsin driver's license.

COMPETENCIES
Communication
Creative/Innovative
Problem Solving
Self-directed/Autonomous
Technical Skills

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