Recreation Program Technical Supervisor - GR Outside & General Recreation

City of Grand Rapids; Grand Rapids (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, and Vision starting 1

Paid Holidays

Paid Vacation and Sick Time

Tuition Reimbursement

Job summary

City of Grand Rapids is seeking a Recreation Programs Administrator to plan, coordinate, and oversee a diverse slate of recreation activities, ensuring quality, budget compliance, and optimal participant satisfaction. The role involves staff scheduling, facility coordination, and collaboration with external partners.

The ideal candidate will have 2+ years of related education and experience, with a preference for a 4-year degree, and a valid Michigan driver’s license.

Qualifications

• Two (2) years of college coursework or university training (4-year degree preferred) in recreation administration, public administration or closely related field.
• Two (2) or more years of responsible experience as a recreation leader or administrator.
• Any equivalent combination of training

Responsibilities

• Interacts with the Risk Manager for the City for compliance and mitigation resources.
• Plans, coordinates and oversees all aspects of assigned recreation programs, classes and activities, including scheduling of staff and facilities, program content, length and budget requirements, and coordination with outside user groups.
• Responds to participant and potential participant questions, concerns and complaints.
• Interacts with departmental administrative staff on questions regarding scheduling, programs, operations and enrollments.
• Conducts participant and other surveys of recreational program and program needs as needed developing performance metrics and KPIs.
• Researches trends and new programs for design and implementation for program development, quality and growth.
• Studies recreation needs and recommends changes and/or improvements to existing programs; creates new programs and activities based on demand and need.
• Performs other work as assigned.

Skills

Program planning

Staff scheduling

Customer service

Survey design

Performance metrics

Education

Two years of college coursework in recreation

Bachelor's degree preferred in related field

Job description

ESSENTIAL DUTIES & RESPONSIBILITIES

• Interacts with the Risk Manager for the City for compliance and mitigation resources.
• Plans, coordinates and oversees all aspects of assigned recreation programs, classes and activities, including, but not limited to, scheduling of staff and facilities, program content, length and budget requirements, and coordination with outside user groups.
• Responds to participant and potential participant questions, concerns and complaints.
• Interacts with departmental administrative staff on questions regarding scheduling, programs, operations and enrollments.
• Conducts participant and other surveys of recreational program and program needs as needed developing performance metrics and key performance indicators (KPIs).
• Researches trends and new programs for design and implementation for program development, quality and growth.
• Studies recreation needs and recommends changes and/or improvements to existing programs; creates new programs and activities based on demand and need.
• Performs other work as assigned.

Required Education and Experience

• Two (2) years of college coursework or university training (4-year degree preferred) in recreation administration, public administration or closely related field plus

--AND--

• Two (2) or more years of responsible experience as a recreation leader or administrator

--OR--

• Any equivalent combination of training

Required Licenses

• Michigan driver's license

Preferred Experience

• Outdoor recreation, youth sports, or general recreation programming

We Offer:

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid Parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Leaves and Accommodations Analyst, Amanda Kaulback. Email [e-mail] or [e-mail] or by phone at [phone].

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note:

This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

Collective Bargaining Agreements

Civil Service Rules