Recreation Program Technical Supervisor

Austin Community College; Grand Rapids (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental & Vision starting Day

401a retirement plan with employer"?"s

Tuition reimbursement

Professional development opportunities

Wellness program

Employee discounts

Job summary

City of Grand Rapids seeks a supervisory professional to oversee recreation, athletic and event programming. You will plan, organize and direct aquatic, youth, adult and teen activities, and hire non-permanent staff for operations.

You will collaborate with the Recreation Supervisor, manage budgets, respond to participant inquiries, and develop KPIs to measure program success. This role requires leadership and program development skills.

Qualifications

• Two years of college coursework in recreation administration, public administration or closely related field.
• Two (2) years of experience as a recreation leader or administrator.
• Any equivalent combination of training.

Responsibilities

• Plan, coordinate and oversee all aspects of assigned recreation programs, classes and activities including staffing, facilities, content, duration and budget.
• Respond to participant questions, concerns and enrollments to ensure quality service.
• Coordinate with administrative staff on scheduling, programs and operations.
• Develop performance metrics and KPIs through surveys and program assessments.
• Research trends and design new programs to meet demand and drive growth.
• Perform other work as assigned.

Skills

Program supervision

Staff scheduling

Budget management

Customer service

Education

Two years of college coursework in recreation administration/public administration

Job description

This is supervisory, professional work in overseeing and coordinating recreation, athletic and event programming. Work is performed under the general supervision of the Recreation Supervisor to provide program management supervision.

Work includes planning, organizing and directing a variety of aquatic, youth, adult and teen activities/programs. Participates with the Recreation Supervisor to select and hire non-permanent support staff and instructors for program and event operations. Work involves overseeing and supervising non-permanent staff.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Interacts with the Risk Manager for the City for compliance and mitigation resources.
• Plans, coordinates and oversees all aspects of assigned recreation programs, classes and activities, including, but not limited to, scheduling of staff and facilities, program content, length and budget requirements, and coordination with outside user groups.
• Responds to participant and potential participant questions, concerns and complaints.
• Interacts with departmental administrative staff on questions regarding scheduling, programs, operations and enrollments.
• Conducts participant and other surveys of recreational program and program needs as needed developing performance metrics and key performance indicators (KPIs).
• Researches trends and new programs for design and implementation for program development, quality and growth.
• Studies recreation needs and recommends changes and/or improvements to existing programs; creates new programs and activities based on demand and need.
• Performs other work as assigned.

Minimum Training and Experience

Required Education and Experience

• Two (2) years of college coursework in recreation administration, public administration or closely related field

--AND--

• Two (2) years of experience as a recreation leader or administrator

--OR--

• Any equivalent combination of training

Other Information

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness programwith a health and wellness incentive
• Employee Discounts and Perks

Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application.

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note

This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.