Recreation Programs & Operations Supervisor

City of Grand Rapids; Grand Rapids (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, and Vision starting 1

Paid Holidays

Paid Vacation and Sick Time

Tuition Reimbursement

Job summary

City of Grand Rapids is seeking a Recreation Programs Administrator to plan, coordinate, and oversee a diverse slate of recreation activities, ensuring quality, budget compliance, and optimal participant satisfaction. The role involves staff scheduling, facility coordination, and collaboration with external partners.

The ideal candidate will have 2+ years of related education and experience, with a preference for a 4-year degree, and a valid Michigan driver’s license.

Qualifications

• Two (2) years of college coursework or university training (4-year degree preferred) in recreation administration, public administration or closely related field.
• Two (2) or more years of responsible experience as a recreation leader or administrator.
• Any equivalent combination of training

Responsibilities

• Interacts with the Risk Manager for the City for compliance and mitigation resources.
• Plans, coordinates and oversees all aspects of assigned recreation programs, classes and activities, including scheduling of staff and facilities, program content, length and budget requirements, and coordination with outside user groups.
• Responds to participant and potential participant questions, concerns and complaints.
• Interacts with departmental administrative staff on questions regarding scheduling, programs, operations and enrollments.
• Conducts participant and other surveys of recreational program and program needs as needed developing performance metrics and KPIs.
• Researches trends and new programs for design and implementation for program development, quality and growth.
• Studies recreation needs and recommends changes and/or improvements to existing programs; creates new programs and activities based on demand and need.
• Performs other work as assigned.

Skills

Program planning

Staff scheduling

Customer service

Survey design

Performance metrics

Education

Two years of college coursework in recreation

Bachelor's degree preferred in related field

Job description

City of Grand Rapids is seeking a Recreation Programs Administrator to plan, coordinate, and oversee a diverse slate of recreation activities, ensuring quality, budget compliance, and optimal participant satisfaction. The role involves staff scheduling, facility coordination, and collaboration with external partners.

The ideal candidate will have 2+ years of related education and experience, with a preference for a 4-year degree, and a valid Michigan driver’s license.