Recreation Leader Part Time - ClearWater Arts

City-of-Concor; Concord (NC); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

City-of-Concor in Concord, NC is seeking an Administrative and Operations Support role to ensure smooth daily operations at the ClearWater Arts Center and Ceramics Center. You will assist with registrations, facility reservations, and provide frontline customer service.

The position involves coordinating events, managing participant rosters, and aiding technical staff with kiln operations and studio tasks. A valid NC driver's license is preferred and occasional manual tasks are required.

Qualifikationen

• Knowledge of art center operations.
• Understanding of public recreation, personal health and hygiene.
• First Aid practices and techniques.
• Prioritize work assignments.
• Customer service principles.
• Applicable local, state, and federal laws, rules, and regulations.

Aufgaben

• Assist customers with registration for programs and facility reservations, in-person or by phone.
• Monitor groups and track instructors and participants, confirm registrations, enforce rules, and deliver rosters.
• Record participations for performance reporting.
• Greet participants, direct them to classrooms, answer phones, and address concerns.
• Assist with facility setup, maintenance, cleanliness, and equipment organization.
• Support special events setup and breakdown.
• Process registrations, create accounts, issue ID cards, and handle frontline transactions with accuracy.
• Deliver public gallery tours to showcase Concord as an arts destination.
• Assist with loading/unloading kilns and handling ceramic pieces during workshops.
• Distribute clay, track inventory, stir glazes, and launder towels.
• Maintain supply order checklists and organize storage and waste-disposal workflows.

Kenntnisse

Customer service

Prioritization

First Aid

Public recreation knowledge

Jobbeschreibung

The purpose of this position is to provide administrative and operational support to ensure the efficient day-to-day functioning of the ClearWater Arts Center and Studios & Ceramics Center.

Essential Duties and Responsibilities

• Assists customers with registration for programs and facility reservations both in-person and over the phone.
• Monitors participant groups, accounts for all instructors and participants, confirms registration, enforces all rules and regulations, and delivers rosters to instructors.
• Records participations for performance measure reporting.
• Performs customer service by greeting and directing participants to the appropriate classrooms and answering phones while addressing participant concerns and facility usage amongst tenants and visitors.
• Assists in facility set-up, maintenance and cleanliness of the facility, and arrangement of equipment and other resources for instructor use.
• Assists with preparations, set-up, implementation and breakdown of special events.
• Processes program registrations, create new accounts, issue official ID cards, and handle frontline participant/customer transactions with high accuracy.
• Delivers engaging public gallery tours to enhance visitor experiences and showcase Concord as an arts destination.
• Assists technical staff with loading and unloading kilns, carefully moving raw or fired ceramic pieces, and providing tactical support during public community workshops
• Distributes clay to participants, track materials inventory, stir glazes, retrieve necessary supplies, and manage the regular laundering of ceramic studio towels.
• Maintains detailed supply order checklists, organize designated storage areas, and manage weekly facility waste bin disposal workflows to optimize campus

Supplemental Functions

• Performs other similar duties as required.

Job Specifications and Qualifications

Knowledge

• Knowledge of art center operations;
• Philosophy and objectives of public recreation, personal health and hygiene;
• First Aid practices and techniques
• Prioritize work assignments;
• Customer service principles.
• Applicable local, state, and federal laws, rules, and regulations

Licensing and Certifications

• Valid North Carolina Driver's License preferred

PLEASE NOTE: Applicants must meet the City's criteria for an acceptable driving record.

Working Conditions / Physical Requirements

• Positions in this class require: fine dexterity, vision, hearing, talking, sitting, handling, standing, walking, lifting, carrying, reaching, kneeling, pushing/pulling, climbing, bending, crouching, twisting.
• Sedentary Work: Exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.
• Incumbents may be subjected to noise and vibration.