Recreation Facilities Lead — Guest Services & Ops

Keepers of the Rock; Castle Rock (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Town of Castle Rock is seeking a Recreation Facilities Attendant to deliver friendly customer service, process registrations, and manage daily transactions at the recreation facilities. You will support safety checks, basic maintenance, and incident reporting to ensure welcoming venues for residents and visitors.

The role requires a high school diploma or GED, 1 year of customer service experience, and the ability to work flexible hours including nights and weekends.

Qualifications

• Demonstrates customer service and cash handling skills.
• Ability to communicate clearly with patrons and staff.
• Proficient with basic computer systems and registration software.

Responsibilities

• Greet patrons and provide friendly customer service at recreation facilities.
• Handle registrations, fees, refunds, and point-of-sale transactions accurately.
• Maintain facility cleanliness and safety during shifts.
• Assist with setup/teardown of venues and respond to emergencies after hours.
• Record daily transactions and participate in reporting as required.

Skills

Customer service

Cash handling

Communication

Multitasking

Computer literacy

Education

High school Diploma or GED

Job description

Town of Castle Rock is seeking a Recreation Facilities Attendant to deliver friendly customer service, process registrations, and manage daily transactions at the recreation facilities. You will support safety checks, basic maintenance, and incident reporting to ensure welcoming venues for residents and visitors.

The role requires a high school diploma or GED, 1 year of customer service experience, and the ability to work flexible hours including nights and weekends.