Recreation Event Support (Evenings & Weekends)

City of New Berlin Department of Community Development; New Berlin (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

City of New Berlin Recreation Department seeks an Event Support staff member to assist during special events. You will help with check-in, registrations, payments, and safety and cleanliness across facilities or parks as needed.

The role requires dependable evening and weekend availability, basic computer skills, and the ability to communicate clearly with participants and staff. Training and first aid certification may be required.

Qualifications

• Ability to communicate effectively and professionally with participants, staff, and the public.
• High school diploma or equivalent preferred.
• Current First Aid, CPR, and AED certifications preferred or ability to obtain within 6 months of hire.

Responsibilities

• Provide general department information to participants, parents, and community members.
• Greet visitors, respond to questions, and direct inquiries to the appropriate staff member.
• Check in participants and visitors, verify attendance for permitted events, and direct individuals to the appropriate program or activity location.
• Assist with registrations, memberships, permits, facility rentals, and payments using the City's ActiveNet registration software and other computer systems as needed for assigned special events.
• Process payments, balance cash drawers, and follow established cash handling procedures as needed for assigned special events.
• Monitor activity throughout Department facilities and enforce facility rules and participant expectations to promote a safe, welcoming, and inclusive environment.
• Conduct routine facility inspections during events to identify safety hazards, cleanliness concerns, or maintenance issues and report them appropriately.
• Open, close, and secure Recreation Department facilities, for assigned events.
• Assist with program and event set-up and tear-down, including arranging tables, chairs, sports equipment, and other program materials.

Skills

Communication

Customer service

Cash handling

POS systems

Computer literacy

Education

High school diploma or equivalent

Tools

ActiveNet registration software

POS systems

Registration software

Computers

Job description

City of New Berlin Recreation Department seeks an Event Support staff member to assist during special events. You will help with check-in, registrations, payments, and safety and cleanliness across facilities or parks as needed.

The role requires dependable evening and weekend availability, basic computer skills, and the ability to communicate clearly with participants and staff. Training and first aid certification may be required.