Recreation Attendant

Omni Hotels and Resorts; Hot Springs (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dedicated Pool and Ice Rink Attendant to provide exceptional service and ensure guest safety. This role involves maintaining a clean and welcoming environment, assisting guests with activities, and adhering to safety regulations. Join a dynamic team that values respect and empowerment, and contribute to creating memorable experiences for guests. Ideal candidates are friendly, motivated, and passionate about serving others in a beautiful resort setting. If you're ready to embrace the spirit of Southern hospitality, this opportunity could be your perfect match.

Qualifications

• Strong commitment to safety and guest service in a recreational environment.
• Ability to handle guest relations and enforce policies effectively.

Responsibilities

• Ensure a safe and clean environment for guests at the pool and ice rink.
• Assist guests with ice skating and maintain facility operations.

Skills

Customer Service

Safety Awareness

Communication

Teamwork

Education

High School Diploma

Tools

Cleaning Supplies

Pool Cleaning Tools

Radio

Snowmobile

Job description

Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

The Homestead Allegheny Springs Pool and Ice Rink Attendant role provides quality service that exceeds Guest and Member expectations. This role works to create guests for life by proactively embracing The Omni Homestead service standards, adhering to safety regulations, and gaining the knowledge to assist guests with any and all needs.

Responsibilities

1. Consistently demonstrate and own all tasks needed to carry out the Omni MOS, ensuring that 6 pillars are utilized in all interactions. Know and adhere to the Omni Personal Appearance Standard.
2. Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
3. Know and share information about the resort and activities, accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners.
4. Maintain a clean, aesthetically desirable, and safe environment which meets the Omni Standards of Operations.
5. Responsible for maintaining checklist/schedule for open/close procedures and daily operations, overseeing pool attendant lunch rotation when needed.
6. Able to assist with F&B operations as needed (18 yrs old).
7. Display full compliance and understanding of the MOS checklist and coach other staff on improvements that can be made.
8. Able to properly handle guest relations in regards to pool rules and regulations as the lead slide attendant.
9. Perform facility tasks such as greeting and serving each guest, laundry, picking used towels and stocking towel distribution area, maintaining deck and locker room cleanliness, and assisting servers with busing tables and cleaning F&B area.
10. Spot clean pools with skimmers and brushes as needed.
11. Ability to check chemical levels and report issues to the supervisor/manager as they arise.
12. Make supervisor aware of any items that need to be ordered.
13. Operate all facets of the skate rink.
14. Assist in escorting guests on and off the ice.
15. Groom and maintain all loading and unloading areas for safe entrance and exit.
16. Ensure maximum guest, associates, and snow sports area safety and security at all times.
17. Be courteous, tactful, and helpful, but firm in enforcing snow sports area policies and procedures.
18. Always report hazards and mark them as required.
19. Remain for sweep at sessions end and only leave post once lead patrol/hill captain have approved all clear.
20. Promote safe, controlled skating.
21. Fit guests with appropriately sized ice skates.
22. Assist any passenger that may need instruction on how to use ice skates.
23. Wear neat, clean, conventional ski wear that is in good condition.
24. Maintain cleanliness of work area.

Tools and Equipment:

• Broom, mop, cleaning supplies, washer/dryer, pool cleaning tools
• Radio
• Snow shovel, drill, snowmobile

Working Environment:

• Exterior of hotel with exposure to weather conditions.
• Snowsports area with exposure to weather conditions.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf). If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].

Job Locations: US-VA-Hot Springs

Posted Date: 4 days ago (3/31/2025 2:36 PM)

Requisition ID: 2025-121439

# of Openings: 2

Category: Recreation